I had the same problem...they replaced them "moisture" well I use them when I run. This seems to be a recurring problem with Samsung "water resistence" means little. See reviews regarding the expensive Gear S3 watch and water. Samsung will resist to stand behind their warrenty, you'll have to be on it to get results.
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Received this item (Frontier Model) as a gift purchased from Samsung. Worked great for 90 Days then stopped charging. Returned to Samsung for service. Returned with not economically worth repair "water damage" After a very frustrating month of promises of return phone calls and emails their "Escalation Team Manager" refused to accept item for repair. The issue of water damage is ridiculous since I live in a desert and the only exposure to moisture would be perspiration during my runs. I had a similar problem with their wireless ear buds which was resolved with replacement. Samsung is selling items advertised as suitable for active persons, water resistant, but don't seem to be able to deal with perspiration. Today after pushing and pushing spoke to a woman in the Service Department who was very sorry and refered me to 3rd party repair if I wanted the watch. She said that Repair Center has instructions from Samsung not to repair items with corresion from moisture. I suggest to all to post as many negitive reviews in as many sites as possible. I have also filed a complaint with the Better Business Bureau regarding the lack of warrenty protection. I encourgage all to do the same.
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