I'm telling you from experience, 2 carriers, and EIGHT replacement phones later, Samsung is a RIP off. Their phone technology is a sham at best and the customer service is worst. I've been through a host of cell phone brands in my time, but none has come close to giving me the technical difficulties that I've experienced with the Galaxy line; starting with the Galaxy 8. I'm now using the Galaxy 9 and already I've had to replace it THREE times for technical malfunctions. I hate to cross over to Apple but at this point I'm finding that I have no real choice. Am I the only one in this universe experiencing these technical difficulties with Galaxy phones?
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