We have the same Ice Master problem with our Samsung RF23HSESBSR/AA with French doors, and Soda Stream water dispenser. We've had it for about three years, but honestly the Ice Master stopped working within 6 months. We are overwhelmed with home renovations, and I've looked online to try to repair it myself. It is highly inconvenient to purchase a fairly high-end product and have a basic function such as producing ice fail. We've attempted the reset buton, and then it started to work for one day, but then everythign came out slushy, and water would drip from the ice dispenser area. Is there any fix to this issue? It appears to be a major manufacturing defect caused by the lack of a defrosting mechanisim. I certainly don't want to defrost the refrigerator every six months. While I like the referigerator overall, I am contemplating demanding a refund.
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