I have the same issue. I actually found a link to a section for this and when I click it I am sent to a repair ticket for someone else that has been completed. It gives me a lot of their personal information. I would be less than pleased if some stranger had access to my name, address and phone numbers just because they clicked a link. It makes me seriously question Samsung and their ability to safeguard the information I provided to get my phone repaired. Still no way to actually see my own repair ticket.
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