My wife and I both have the Note9. Note, that we were iPhone users for over 10 years and just made the switch to what we thought was going to be a great phone. We both have very nice Tech21 cases on the phones and Whitestone glass screen protectors. The second day of use her phone fell off the counter (34") high. The phone was fine but of course, the S-pen fell out on impact and immediately snapped in half... Are you kidding me? So, I gave her my S-pen to have until we could figure this out. 2 days later her phone dropped out of her jeans pocket and guess what....? The S-pen springs out on impact, the phone is fine and the S-pen snaps in half again in a different spot this time. At the back joint. I cannot believe that this should happen EVERY TIME a drop occurs. We are very careful to protect our phones and now this. $100 in S-pens broken in 2 days. I hope we can find a remedy to this and I hope Samsung re-thinks the design of these pens. This is not good. I can provide pictures as well.
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