READ MY THREAD ABOVE YOURS, THE 9S DO NOT CONNECT BY USB ... View more

SAMSUNG SUPPORT DOESN'T KNOW WHAT THEY ARE DOING, THEY JUST SEARCH PROBLEMS IN SOFTWARE AND READ FROM A PROMPT TO WHAT THE SYSTEM IS TELLING THEM. THE 9'S DO NOT HOOK UP BY USB, THEY CONNECT BY USING A 3.5MM AUX CABLE IN THE HEADPHONE JACK. MY MECHANIC AT WORK FIGURED IT OUT AND FIXED THE PROBLEM! SAMSUNG, GET YOUR SH*T TOGETHER AND UPDATE YOUR USER MANUALS!! I ALMOST RETURNED THE PHONE FOR AN IPHONE JUST SO I COULD CONNECT MUSIC TO MY SOUND SYSTEM, YOU ARE LOSING CUTOMERS BECAUSE OF YOUR LACK OF PRODUCT KNOWLEDGE. ... View more