Thanks for your input. Unfortunately, following those steps do not fix the issue. Like I said in the beginning, this IS NOT a connectivity issue. The left ear bud does not charge. I followed all your steps and the Wearable app says, "You're All Set!". But looking at the left side, the battery goes to 0% (Red) and then an exclamation mark goes over the left earbud on the app. I am going to assume that the changes are going to let the left side charge and check again in a few hours.
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This seems to be a product issue, I am seeing a lot of questions. The problem is none of the solutions I see work. The solutions are more about connecting, not about charging. I received my earbuds as a gift for Christmas 2019. This was after my first pair was stolen. I absolutely love them and use them a lot for calls since work has gone remote during COVID-19. Two days ago, they were dead when I went to use them, because I left them out. I charged them all morning yesterday and the right works fine. The charger shows green on the front. With both earbuds in the charger, the light on the inside went green. My first call was only the right side. I put the left one in the case and the light turned red. I thought maybe the left one was not seated properly and charged the left one alone, but the inside light never turned green. Any ideas?
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