01-05-202009:12 PM - last edited on 01-06-202006:28 AM by SamsungAdam
@userNJkeU3rP6U wrote: Since the last Samsung update my Galaxy s7 phone trusted places is not working to keep my phone unlocked AFTER it times out for the 4 hour period of inactivity. It works fine after a reboot but then if I go past the 4 hour inactivity point and have to re-enter my PIN it then asks me for my PIN each time I use the phone. I then have to go into settings and set up smart lock and trusted places and reboot. Please let me know if a fix is coming and if so when.
This is not solved by any means.
I have tried many things such as standing in different parts of the house and adding that as a trusted place and doing it manually by moving the dot around where my yard is outside the house and saving that. I've set like a dozen all around the property via the manually moving the pin. This makes the swipe to unlock on trusted place work for a while and then it acts up once again. And it's not because of a 4 hour lag in use. Were talking sitting here watching a movie or show and itll work one minute and then a few minutes later when I get another message and go to swipe it doesnt work.
I'm ready to throw my 1200 dollar phone through the wall and that's NOT a good thing. I've seen one post on another search that mentioned the problem was on 8 point something android and that the person has had it working again since updating go 9. But we're now on android 10 so it seems to me if 9 worked for someone and 8 and 10 are giving problems that it just be a software glitch as someone else here has said.
I would leave it turned off but in sick of my anti virus always popping up phone is unsafe. So I cant win either way.
This is new phone is the first time I've used smart Lock and it worked ok when I got the phone a few months ago until a system update and now now matter how many updates they've had since that one it hasn't worked.
I have noticed that it acts up worse when I leave home and come back even though the phone automatically reconnectes to the phone wifi so I'm wondering if it's a wifi issue. I might try leaving the phone wifi off and see if the smart lock improves. Although we SHOULDNT HAVE TO DO THAT ITS WORTH A SHOT.
Anyway yada yada
SAMSUNG FIX THE THING.
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