This is still a problem. I recently had it happen to my S20 Ultra as well. I simply turned my phone over on the table after using it and found what looks like a bullet hole over the wide angle lens. It has spiderwebbed out over the entire lens now. I started an insurance claim through Asurion and they want a $250 deductible to replace the entire phone. I noticed many others online having the same issue so I called Samsung. Customer service said that Samsung has not acknowledged a problem at this point. My option was to send my phone in under a warranty issue and I would have to pay for the fix. (unknown amount until they receive it). I called UBREAKIFIX and they said they could fix for $100. I have had many Samsung phones over the years and this phone is the only one I have had issue's with. First the camera would not focus on closeup images, and now this. I would NOT recommend this phone to anyone. I regret upgrading from my Note 8. Perhaps i switch brands going forward. We will see how Samsung responds.
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This is still a problem. I recently had it happen to my S20 Ultra as well. I simply turned my phone over on the table after using it and found what looks like a bullet hole over the wide angle lens. It has spiderwebbed out over the entire lens now. I started an insurance claim through Asurion and they want a $250 deductible to replace the entire phone. I noticed many others online having the same issue so I called Samsung. Customer service said that Samsung has not acknowledged a problem at this point. My option was to send my phone in under a warranty issue and I would have to pay for the fix. (unknown amount until they receive it). I called UBREAKIFIX and they said they could fix for $100. I have had many Samsung phones over the years and this phone is the only one I have had issue's with. First the camera would not focus on closeup images, and now this. I would NOT recommend this phone to anyone. I regret upgrading from my Note 8. Perhaps i switch brands going forward. We will see how Samsung responds.
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