This from class action.org on the class action suit against Samsung re: the defective ice makers:
April 2, 2019
The lawsuit involving Samsung ice makers has been ordered to private mediation. You can read the order here. Both sides have 14 days to mutually agree upon a mediator.
Mediation is when opposing parties come together to negotiate a matter with the help of a third party – the mediator – and is a form of “alternative dispute resolution.” Mediation is often done prior to a case going to trial and can help conserve time and money for all parties involved.
What’s This All Mean for Me?
Honestly, we’re not sure yet; we cannot predict the outcome of the mediation. It’s important to note that the order was handed down by the court and was not a mutual decision made by the defendants and plaintiffs. The order does state, however, that “individuals with settlement authority” will attend the mediation “as requested.” If the matter cannot be resolved through mediation, the defendant’s motion to dismiss will be back on the table.
It’s not much of an update – but it’s all we have right now. We’ll continue to keep you informed, as we know many of you have struggled with your Samsung ice makers.
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Agreed, but Samsung will never “make it right”. They are denying there is anything wrong at this point and will likely continue to do so. They believe there is no upside for them to repair or replace these refrigerators. Which is wrong, unfortunately, as a repair or replace would redeem them in my eyes. As of now, I will never knowingly purchase a Samsung product of any kind.
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