The best solution - Return Samsung K950/N950 and get a Nakamichi
I had a K950 for a while.
(a) Terrible rear speakers
(b) Firmware updates are almost non-existent
(c) Customer support is a nightmare and has ZERO solutions. Lack of empathy is startling
I am so very happy with Nakamichi 9.2. The sound quality is amazing. Also, their customer support is nothing like anything I've seen before. They are very responsive, take feedback seriously and include enhancements via frequent firmware updates and so far, the experience has been fantastic.
Note: If Samsung support team spent time actually addressing customer concerns than telling me how a harmless, mild word I used in my post was "unacceptable", people would not be this unhappy with Samsung.
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