Samsung

Samsung sent out a service technician to check out my problem with the 1 LC1 drainage error.  The tech said they have seen this problem quite a bit - and that the solution is to not start the top and bottom washers too close together.  He suggested spacing out the timing 5-10 minutes.  He said it is written in the owners manual to start them 5 minutes apart... but I couldn't find that anywhere.  He said if they are both draining at the same time, the water flow is too much for the drains to handle.   He said if you unplug the unit for a day or so, that will fix the problem.  He had also heard about the tipping forward trick and said that seems to work for people too. ... View more

Hi - I have a Flexduo washer and I have had this same error code problem 3 times in the last 11 months since I bought my machine.  The first time I had to unplug it and wait for a service call... when they came a week later and we plugged it back in, it worked fine then.  The second time, I just unplugged it for a couple days and then plugged it back in and it worked.  This last time, I followed the advice of others and tipped my machine forward and it did fix the problem, but this is not ok for a very expensive machine.  This should not keep happening.  What is Samsung going to do about this? ... View more