I just got a FlexDuo range and it has a similar issue. You need to press 'Smart Connect' on the range itself in order to enable remote control of the oven. Once a remote control has been sent, or if the door is opened, 'Smart Connect' turns off and it has be turned back on from the range again. From looking around it seems like all of their 'smart' appliances operate this way - though I'm also a bit perplexed as to *why somebody at Samsung thought this was a useful feature. Hopefully Samasung will push an 'always on' mode to these appliances via a firmware update.
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