I'm getting tired of repeating myself but I'm back to talk about MONTHLY security patches for the Tab S7 and S7+. I've heard the generic response from many reps: that they'll forward it to the software team, but I haven't found a single response from said software team. For users unaware, the Tab S7 and S7+, despite being the best tablets Samsung make, get the same software treatment as their much cheaper A-series phones. They get security patches once every 3-4 months, possibly 5 if history repeats itself from the S6 and S4, and will get OS updates also likely a few months after the S20 and Note 20 despite being comparable in price and specs. This is unacceptable. For those who think security isn't important, here's a great analysis I got from a very knowledgeable user online in regards to OTA updates from OEMs and Google Play Project/Mainline updates introduced in Android 10: "Last year 30% vulnerabilities were patched in android kernel. Rest of them were in android framework, OEM drivers and SoC firmwares. Mainline updates some critical portion of android framework so there is still some dependency on OEMs to cover rest of the android framework, drivers and firmwares. Securing mainline modules alone is not enough. What matters more is where the vulnerability is. Vulnerability in kernel is likely to have more severity so kernel updates are much more important than updates for non-core android framework components. This is what GKI is promising to update. Vulnerability in drivers and firmwares can be as much critical but don't show up quickly. Once your device stops receiving updates for any of these critical components, vulnerabilities of your version that show up after that date, your device will become more vulnerable as the gap increases." To recap, 70% of vulnerabilities found in Samsung's Android devices can only be patched via OTA updates from Samsung. If a vulnerability shows up a month after a QUARTERLY update, that means the Tab S7 and S7+ will be far more vulnerable to attack for 3-5 months. This would not happen if they got patches monthly, which would fix the vulnerabilities found within 30 days instead of 3-5 months. Users are very interested in seeing improvements, as you can see below. (They're all safe links, so don't even think of removing them "because it violates our policy". It only proves my point. I have brought up the issue and many people agree it needs fixing.) https://eu.community.samsung.com/t5/tablets/for-every-new-tab-s7-s7-owner-if-you-enjoy-your-tablet-a... https://eu.community.samsung.com/t5/tablets/please-give-the-tab-s7-and-s7-monthly-security-patches/m... https://us.community.samsung.com/t5/Tablets/For-every-new-Tab-S7-S7-owner-if-you-enjoy-your-tablet-a... https://us.community.samsung.com/t5/Tablets/Please-give-the-Tab-S7-and-S7-monthly-security-patches/m... https://r1.community.samsung.com/t5/Tablets/Please-give-the-Tab-S7-and-S7-monthly-security-patches/m... https://www.reddit.com/r/TabS7/comments/itjo1a/everyone_please_ask_samsung_for_monthly_security/ https://www.reddit.com/r/GalaxyTab/comments/j057qa/to_every_new_tab_s7_or_s7_owner_if_you_enjoy_your... http://chng.it/6CqnpNQK6x As an owner of multiple Samsung devices, including the Galaxy S20+, Gear S3 and the older S9+ and Tab S4, it is disheartening and disrespectful to me a customer to not the get the best experience possible considering my other devices get it. For those who think it's infeasible for a multi-billion dollar company to actually support another 2 of their products they charge a pretty penny for, you're only fooling yourself. I also want to point out that the company Essential provided this level of support up until their bankruptcy, which had nothing to do with software support. (They went under for selling a poor-man's Pixel that had no purpose to exist, not wasting money on updates) Considering competing devices in the same market like the Apple iPad and Microsoft Surface receive monthly security patches AND LONGER SOFTWARE SUPPORT, I see absolutely no reason for Samsung to skimp. For those saying I should buy them instead, Samsung has us all by the balls. There is no other 12 inch HDR10+ 120hz AMOLED device, so it's the Tab S7+ or bust. I'd rather improve the software experience here than beg Apple or Microsoft to step-up their display game. I want to see actual change. Monthly security patches for the Tab S7 and S7+!
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I didn't pay for $1000+ of tablet for the answer to be no. If it's yes, good. I'll check back in November and December to see that it continues. I am never backing down from monthly security patches. So long as my S20+ 5G gets them, I will expect my Tab S7+ to get them. They have similar specs and similar MSRP so anything shy of the best software experience is inexcusable cheapness.
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Glad someone does. Thankfully we are not alone, but that doesn't stop many users from resiging to just taking it or, even worse, arguing that we shouldn't get a better software experience. To the users who defend Samsung's laziness, they argue that because the Tab S Series doesn't sell millions of units, it's undeserving of better software support. That's just not how it works. Not every Apple product or Microsoft product sells like hotcakes but it doesn't mean that those companies just give up on them. Heck, the Essential Phone was a failure but the developers always kept up with updates until the end. We can and should expect better from Samsung. After all, people argue the higher prices on their devices includes the software support in the price tag, so where is it for the Tab S Series then? Let's push forward for monthly security patches and quicker operating system updates.
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That's a convoluted excuse that isn't warranted for a multi-billion dollar company. They release that many devices by choice. They accept the responsibility that comes with it. I'm not saying they need to update every device monthly, but they need to do so for the expensive devices they charge top dollar for. $850 starting and configs higher than that deserve the flagship treatment. Don't ever kid yourself otherwise.
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That's not how Android updates work. Allow me to explain. With security patches, Google provides them free on a monthly bases to OEMs, original equipment manufacturers like Samsung, to implement into their code on their phones. In fact, they made it really easy via project Mainline, which separated security from the underlying operating system to make updates easier to implement. Anyway, it's then on Samsung to update their phones. The same goes for the operating system updates. Google normally releases a new version late summer/early fall and OEMs adapt their skin on top. All the responsibility is on Samsung after Google releases the underlying code. Any time the S7+ doesn't receive a security patch or gets an OS update late, it's because Samsung wanted it that way. I want them to reconsider. As of now, they are putting in as little work as possible but charging a great deal of money.
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The price isn't the problem, despite them cheaping out on some components like the camera and such. When you charge $700+ for a piece of tech, it deserves better software support. Apple does this; Microsoft does this; Samsung should do this.
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Obviously, there's more to this than just a simple comparison, but it illustrates a point. The S20 and Note 20 with better cameras, more RAM, included fast chargers and a lower price get better software support than the Tab S7 Series, which can be just as if not more expensive due to having to buy the fast charger and the keyboard separately. Can we please remedy this situation?
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For those not in the know, Samsung only gives the Tab S7 and S7+ quarterly security patches instead of monthly like their other flagship devices. Quarterly means a security patch once every 3-4 months, depending on if Samsung cares. Additionally, the Tab S series has historically been last in line for significant operating system updates, like One UI 2.0 on Android 10, despite having similar hardware to the Galaxy S and Note Series phones that receive these updates first.
Updates are important in fixing software bugs, keeping the phone's security up to date and adding great features to an already feature packed device. Updates also prolong the safe and consistent usage of a device. Sure, your tablet won't randomly die without them, but for the money you've spent on the S7 or S7+, you should get the premiere Samsung treatment it reserves for its other high-end devices.
If you think your awesome new Tablet deserves better software treatment and respect than this, then it's time Samsung heard you. Tell Samsung you want MONTHLY security patches and operating system updates when the Galaxy S and Note Series phones receive them.
To get your voice heard, message them on Twitter, stop by their Tablet forum at community.samsung.com and chat with any of their tech support to help get the message out.
Thanks for reading. We can do this!
Click here to Tweet @samsungsupport.
Post about it here on Samsung's US forum.
Tell Samsung "We want monthly security patches and timely operating system updates for the Tab S7 and S7+".
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What comes in the box The tablet An improved S-pen that fits in the hand like a real pencil An e-waste 15 Watt charger An unbranded sim-ejector tool A lot of boring reading material What doesn’t come in the box but should have The proper 45 Watt charger the tablet genuinely needs Extra pen tips (Tab S4 came with them) Headphones or a 3.5mm headphone adapter dongle The flagship parts The screen: 1752p 120hz HDR10+ AMOLED Snapdragon 865+ The quad speakers (actually noticeably better than the S4’s) Build materials, fit and finish The keyboard The front camera placement The compromises and cut corners The camera sensors, both rear facing and front facing; at the very least, they could have upgraded the 8MP selfie cam to the 10MP sensor used on all of their flagships RAM configs, starting at 6GB and only topping at 8GB, while sister devices like the S20 Ultra, Note 20 Ultra and Z Fold 2 get 12GB of RAM The optical fingerprint scanner; slower and less accurate than the S20’s ultrasonic sensor, technically less secure, and it worries me of possible burn in from the exact spot that needs to light up to read my thumb Software support; QUARTERLY SECURITY PATCHES instead of MONTHLY like the S20’s, Note 20’s, Z Fold 2, Z Flip 5G, S10’s, Note 10’s, S9’s, Note 9’s, you get it; likely near the back of the line for Android 11 if history is anything to go by As a Tab S4 user dissatisfied with the cramped keyboard, non-existent HDR support and negligent software support (security patches every 4-5 months, One UI 2.1 update half a year after initial release, still no One UI 2.5), I was hoping the Tab S7+ would improve on all of these issues. Well, it at least got the first 2 right. By no means is the Tab S7+ a laptop replacement but it is a joy to use. The screen feels noticeably sharper even if the resolution bump is fairly minimal. It may have to do with the improved brightness or improvements in the AMOLED manufacturing process, but screen elements on the S7+ look sharper and more defined. The speakers are also louder and have more bass and clarity to them. This is by no means an audiophile analysis, but I am glad to see Samsung didn’t just call it a day with the speaker performance as it was on the S4, even if I still find it really good. The first party keyboard finally is worth your while. The key travel is a little shallow but all the keys have proper spacing and are properly sized. Using the keyboard on your lap though is a large chore. It’s not particularly stable and the connector between the keyboard and tablet is very flimsy, which causes a lot of movement on anything other than a hard surface. he fingerprint scanner is serviceable, if a little hit and miss at times, and the face unlock, although not really that secure, does work fast enough and better than it did previously due to the camera placement. On a side note, I have yet to have any issues with palm rejection but that maybe only because of the way I type, so your mileage may vary. Although they are standout features, I don’t have much to say about the S-Pen or DeX. Given my use case for a tablet, neither are particularly necessary for me but you won’t hear me complain. What I will complain about is how Samsung treats their customers for this product. Starting with the contradictory information with the launch, some people got their orders early, some on time, some late and some not at all. I can’t imagine why Samsung can’t get the shipping logistics straight but it has led to a frustrating experience for many buyers. Thankfully, I got lucky, but I sympathize for others who haven’t been. Secondly, in regards to what you get, it’s incredibly stupid that the tablet comes with a 15 Watt charger from 2014. It supports 45 Watts, and seeing how long it takes to charge with anything but, you really need it, but no, that’s an extra charge. It also doesn’t come with extra S-pen tips for when the current one wears down. The Tab S4 came with extras, so why the S7+ wouldn’t is well beyond me. Lastly, there are no adapters in the box of any kind. No USB A to C or vise versa, no 3.5 millimeter headphone dongle or anything of the sort. As someone who has gone full wireless, I’m fine, but for the people who haven’t, it’s a massive inconvenience. The headphone jack is only dead in certain market segments, so for people with wires, they need something to plug them in to. The point I’m trying to make is that unboxing the S7+ is as barebones as it gets. One could argue that so is Apple’s, but let’s not use the worst offender as the baseline for the niceties that ought to come with a product like this. On a third and final note, I’d like to talk about software. Despite this being the best Android tablet money can buy, the S7+ is currently on the quarterly security patch list along with the Galaxy A Series phones. Despite having a 5G model that costs over $1,000 USD, quarterly, meaning a patch once every 3-4 months, if that, is the “best” Samsung can give. If history is any indication, it also means that all OS updates will be months behind even the Galaxy S10 series. This is no way to treat your users, Samsung. In summary, I think the S7+ is a great upgrade from previous Tab S devices that just needs a little love and respect from Samsung. If Samsung commits to monthly security patches and OS updates a month or two at most after the S20’s and Note 20’s, I’ll be a happy camper. As for next year’s Tab S8 line, I would like to see the 45 Watt charger and extra S-pen tips included with the product and a minimum of 8GB of RAM, regardless of the storage chosen. There’s no doubt in my mind it’s going to be more expensive, but given how cheap chargers, pen tips and RAM is to produce for Samsung, it ought to be part of the price. This is by no means an in-depth or complex review. I just wanted to share my personal experience and frustrations with what would otherwise be an exemplary product. If anyone at Samsung is reading this, PLEASE GET THE SOFTWARE TEAM TO COMMIT TO MONTHLY SECURITY PATCHES. It's an entirely reasonable and fair ask. Thank you.
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Please give the Tab S7 and S7+ monthly security patches instead of quarterly. Security is not a joke and these tablets are "flagships". Flagships are supposed to get monthly security patches. The Galaxy S20 and Note 20 series are good examples of updates done right. If software is a strong focus for the Tab S series this year, this should be part of the plan. I imagine it was quarterly in the past since the Tab S line wasn't the biggest seller. That seems to not be the case this year. With a lot of former iPad users switching to Android, I think Samsung should put their best foot forward and keep the S7 and S7+ updated in tandem with their flagship phones. There is a chance that we as a community can convince Samsung to make this simple and easy policy change if we all make our voices heard. Please spread the word so that we might make this happen.
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It is my understanding that asking for any changes of the current Tab S7 or S7+ is a wasted effort. As such, since we have a full year, I would like to make one simple ideological request of Samsung for their next flagship tablet(s). Please treat the 2021 Tab S8/S30(+, Ultra, Pro) like a FLAGSHIP. When I say flagship, I'm referring to the Galaxy S Series and the Galaxy Note Series. There are 3 basic criteria in doing that: Pairity in hardware with flagship phones. That means the same System on a Chip (SoC), same amount of RAM and same or better UFS memory configurations. Pairity in software with flagship phones. That means timely Operating System upgrades (not 4-6 months down the line and after A series phones but only a couple months after the S and Note Series) and MONTHLY security patches (not quarterly, not bimonthly, but every single month). Pairity in included peripherals in the box. That means including the proper charging brick for the Wattage the device supports, not the QC 2.0 brick FROM 2014. That's it. I'm NOT asking for an ingress protection rating nor the most fantastic camera system with quadruple lenses and great lowlight performance. I would like the 10 MP selfie camera found on literally every other Samsung device as a replacement for the 8 MP selfie camera currently used, but that's a very cheap component and not an expensive upgrade. The point is, I would like a Samsung tablet that is on par or better in performance than the phone it accompanies. If that means it costs more, then it costs more. I'd rather have a flagship tablet that people can splurge on and get the best possible experience rather than a watered down one to hit a price point. You can also look at it this way: Make the Tab S8/S30 (+,Ultra, Pro) the tablet version of the Note 21/30 Ultra/+/Pro. For reference, the Tab S6 WAS NOT the tablet version of the Note 10/+. It was closer to the Galaxy A90 5G, in that it had an inferior AMOLED panel, multiple RAM configurations depending on which storage size you bought, and they both got the MIDRANGER software experience, as in quarterly security patches and late upgrades to One UI 2.0 in April 2020 rather than January. As of now, the Tab S7+ isn't getting the flagship treatment. I tried my best to see at least the 5G variant, coming in a whopping $1150+, be treated like the S20 or Note 20, with 12GB of RAM instead of 8GB, MONTHLY security patches instead of QUARTERLY, and get the 45 Watt charger it supports in the box instead of the E-waste 15 Watt charger it comes with. But, c'est la vie. I'm personally tired of seeing the S moniker being tacked onto what is essentially A series devices and would like a tablet that isn't less powerful than my phone. If Apple users can get that with the iPad, what's your excuse Samsung? That's it. Any users disagree? Anyone want to speak up and say how we should pay more and get less?
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I don't know about anyone else but I am not happy with the S7 and S7+. It only really addressed 2 complaints I had with my S4 (and would have had with the S6), which were the battery size and selfie camera position, while not making good on anything else. Let me break it down: There is no reason to buy the normal S7, period. Much like with the Note 20, it's a gimped version of its bigger sibling and really offers no reason to get it over an iPad. The biggest selling point for me on the Tab series is the Super AMOLED panel. Moving to a TFT LCD, not even a QLED IPS panel, was a cheap and disgusting move. At this point, why not just get an iPad? Same screen technology but better apps and longer software support. The updates. Samsung did mention that the Tab S7 and S7+ will get 3 OS updates, but they didn't mention whether it will get monthly or quarterly security updates. I can't justify buying another Tab if they're not going to commit to basic and reasonable updates. Security is not a joke. IO. It's bad enough we don't have the headphone jack on devices as big as they are, but for something intended for "productivity", 1 USB C port is not enough. It's not as though it doesn't have room for more. When you see the S7 and then look at a similarly priced Windows Machine, it's just infuriating. The cameras are still garbo. We get two bargain bin rear cameras and a SINGLE 8MP front camera. Why it's only 8MP instead of the 10MP used on almost every Samsung flagship this year is beyond me. Worse yet is that it's alone: with all the bezel, they can fit an ultrawide camera for group chats with family members or business partners. But no, just 1 sad little camera. Boo. Why does it start at 6GB of RAM and only go up to 8GB? You can argue all day that phones don't need more than that but this is a tablet designed for "productivity", which involves having multiple apps open and many services running in the background. What were they thinking? Why does my S20+ have 12GB of RAM but the tablet I was considering only have 8GB? What sense does that make? Why can't I upgrade it in some way? That $200/$230 keyboard is not a Magic Keyboard. When you charge ridiculous money for something that really should be included in the price, it better be good. It looks like the exact keyboard from the Tab S6. Not great, not terrible, but not worth more than $50 IMO. How is either screen HDR10+? I know OLED has true blacks but only a peak brightness of 420 nits? That's it? HRD10+ OLED certification requires 540 nits of peak brightness! Samsung phones can hit a peak of over 1000 nits! What is going on here? Did Samsung suddenly get a ton of app developers to make real work apps on Android? Productivity means a lot more than Word documents and spreadsheets, which you do not need a $650+ tablet to do. A $100 laptop will suffice. I suggested it months ago and will reiterate that without proper apps that can take advantage of the power on tap and the screen real estate, an Android tablet makes no sense to buy at such a price. If people just wants something to do light gaming and web surfing on, there are cheaper alternatives, including from Samsung. However, if the S7 and S7+ are to be taken seriously, there needs to be a work related selling point. ADDENDUM: They only come with a 15 Watt charger in the box despite allowing up to 45 Watts. Are you serious? How cheap is Samsung to nickel and dime the consumer for an extra $50 from their site (don't buy it there, get the official one for about $30 on Amazon or a third party one for $25) ? That's so cheap on their part. All in all, I am very disappointed. If the S7 and S7+ were cheap, as in like $400 and $500 respectively, I could look past all of this. As is, these devices are supposed to be "flagships." If that means charging more, perhaps $750 and $1,000 respectively, in order to get ALL the flagship specs, flagship software support and actual apps to get serious work done on, then I would gladly pay it. What I see here is a half-hearted effort that is the jack of many trades and master of none. What are your thoughts?
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08-05-202001:52 PM - last edited on 08-05-202002:28 PM by SamsungRei
Questions and Answers
Why change the 20:9 aspect ratio back down to 18.5:9?
The taller aspect ratio is too tall. One handed use is actually impossible unless you are a b.asketball player. I had no problem reaching all 4 corners of the Galaxy S9+ but cannot do so with my Galaxy S20+, and I am willing to bet that is the case with most users, regardless of which variant they buy. There’s always the Ultra variants for users who want the most phone and enjoy the 2 handed experience, but for the rest of us, it would be nice to reach the whole UI with one hand.
Why have compact models of the S30 and Note 30?
There is a surprisingly large number of users who would prefer a smaller device, including those who like using the s-pen. Instead of ostracizing them from the Samsung community or forcing them to purchase devices they find too large and cumbersome, I think it would be a better idea to make a product that caters to them. This rings especially true for the Note 30 compact, that unlike the Note 10 and Note 20, is actually reasonably compact for the user who wants that form factor rather than a device that sits somewhere between the S10/S20 and S10+/S20+ in size, respectively.
Why include an S-Pen with the Fold 30?
Because it’s a tablet and should be treated as one. A stylus is invaluable for drawing, document signing, certain types of games and most importantly note taking. It makes perfect sense that the star feature of the productivity focused Note and Tab S lineups joins the folding phablet that acts as a step in between the two.
Why push for a headphone jack now?
Firstly, because I can, but more importantly, because it has a purpose. Ever since the Snapdragon 835, Android phone processors have been powerful to actually get some professional work done on the go, such as photo, audio and video editing, if you can find the right app. For the latter two, Bluetooth audio is not the solution. When exact timing and auditory clarity is key, a powerful headphone jack system is essential. Whether the user is doing this sort of work on their Note, Fold or Tab S, they shouldn’t be denied the tools to get the job done. Also, these are flagship devices, and if LG taught the industry anything, it’s that serious headphone jack systems are a flagship feature that can justify a large price tag. A dongle is easy to misplace, can break with little effort and doesn’t have the power to drive nicer headphones. Instead of having a moving piece outside of the device, it makes more sense to have it integrated into it. One the whole, I think people are getting sick of paying more and getting less, so why not change that moving forward, eh? I think it’s worth noting that a powerful headphone jack would not cannibalize Samsung earbud sales since they’re not made for the same user. Well before the headphone jack’s unceremonious removal, which Samsung had the gaul to make fun of just a couple years back , people still bought and used wireless earbuds and headphones simply because they’re more convenient for exercising or while on the go. The people who could afford it weren’t holding out and only using wired connections to spite Samsung. If removing it was a power-play to force users to buy Bluetooth buds, then that really shows a great deal of contempt Samsung has for its users. I encourage Samsung to prove me wrong.
Why improve the update schedule? “Most users don’t care about that stuff…"
Most people don’t care about sewer maintenance until sludge starts showing up in waterways. Most people don’t care about dental health until that cavity they’ve been ignoring starts to really hurt. Most people generally don’t care about a lot of things that aren’t immediately apparent or are maintenance related. THAT IS NOT A REASON FOR SAMSUNG NOT TO CARE. In the world of Android, things break, exploits are found and features added now aren’t finished or perfected until later. I see no reason why Samsung shouldn’t apply those patches, especially for the money people pay for these devices and since these devices have the hardware to survive a good half a decade of normal use. Shame on Google for not setting the standard or maintaining one to follow, but Android devices, like Windows computers or Apple devices, should be receiving updates as long as they are usable. It’s incredibly wasteful to have to cast aside a device because it’s vulnerable to hacking attempts, or the broken features it has that don’t work properly never receive a fix. Time and time again, I read about users switching to different brands because of the lack of updates. It is well within Samsung’s power to prevent this from happening and it really wouldn’t take that much work. Google’s implementation of Project Treble has done a lot in terms of making updating phones easier for OEMs, separating the security patches from the main underlying operating system, and making it easy to flash newer versions of Android with fewer compatibility issues. The ball is entirely in Samsung’s court on this one, and I think it’s time they went for a basket rather than dribble the whole match. The moment we as consumers demand that of them and cheer them on for doing so is the moment we all score.
"There is no economic incentive for Samsung to update their devices…"
Nor is there one for Apple or Google, unless of course you advertise it as a feature or benefit of buying a certain brand device. I think the $1000+ price tags Samsung demands are incentive enough.
You want more in your flagship and you want it for less money?
You better believe it. With phones like the $350 Pixel 4a, the $400 iPhone SE or $500ish OnePlus Nord, as well as previous gen flagships like the S10e, giving people what they want at a completely reasonable price, making the argument for flagship devices is a lot harder. The people who do buy flagships outright, namely tech enthusiasts, fanboys and people with a lot of disposable income, are a minority. Samsung is free to continue raising prices (edit), but then they shouldn’t be surprised that they are losing market share. I don’t see losing business as a winning strategy. Considering the margins they make on each device, perhaps giving people what they want and charging a more reasonable price to make the sale may be a step in the right direction.
Aren’t you being a hypocrite Mr. S20+ and S9+ owner?
No. I got my S20+ for $7/month for 18 months with a Sprint Lease, with a $300 buyout. Since Sprint is now T-Mobile and I get both benefits, I’m the winner here. $426 for a $1200 device and now good service too. My S9+ was $200 off on Black Friday 2018. I never pay MSRP and looking at the sales numbers for each successive S Series generation, I don’t think a lot of people do either.
How do you justify the tablets being so cheap when they’re bigger?
I don’t think there’s anything cheap about $750-$1000 when there are more capable iPads and Windows machines; the tablets are a hard-sell to begin with. Samsung should be trying to impress users at the prospect of an Android tablet by wowing them with a lot of specs for a decent price. The tablets also don’t have some of the features that the phones do, such as wireless charging and newer and better cameras.
Do you really expect Samsung to do all that stuff?
Eh. There’s always a ghost of a chance, but I’d be at least happier or more content that Samsung adopted some of these concepts rather than none. I would prefer they took ALL these ideas and ran with them but I don’t control them, do I? I also wanted to get all my ideas out there and in a place that I can easily reference or allow someone else to reference as to what people want and a better way of doing things.
Last Word to Samsung:
Do not price gouge in developing parts of the world. Something that costs $1000 USD in the USA should cost roughly $1000 USD by conversion in another country, not almost double. It’s bizarre hearing about Apple products being cheaper than Android and Windows-based machines because of OEMs mispricing their devices.
If you think anything should be added to this list, leave a comment!
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08-05-202001:52 PM - last edited on 08-05-202002:23 PM by SamsungRei
3 OS Updates (Android 12, 13 and 14)
4 Years of Monthly Security Updates
A Final 5th year of Quarterly Security Patches
Samsung can market this as a reason to switch from iPhone: an Android device with “5 years of updates”
Retroactively apply this schedule for ALL FLAGSHIP devices starting with 2017’s S8 and Note 8 Series. If the Tab S4 can have Android 10 One UI 2.1, there is no reason they cannot. It's as simple a port job as they come.
NO MORE ADVERTISEMENTS, PERIOD! This means banner ads in Samsung Pay , static ads in the Music App, the Weather App or suggested items to buy showing up in the notification shade . Users should not have to opt-out of Samsung marketing. It should never have been there to begin with, especially since doing that doesn’t stop the banner ads anyway!
Add more grid-sizing options to the One UI launcher/homescreen. I personally use Nova, but for those who don’t, they shouldn’t have to switch launchers to get more icons on screen.
Integrate Good Lock features into the Android 11, One UI 3.0 OS rather than as region-locked downloads. I don’t know whose brilliant idea it was to region lock some software customization but it’s time that nonsense stopped.
Allow all 3 camera sensors to be used in Pro Photo and Pro Video Mode, 60 FPS capture and Slow-motion Capture. Also allow the highest resolution possible in Pro-mode. As a professional videographer, I still haven’t found the Pro-modes on my S20+ all that professional or liberating when you tell me what lens I can use and at what resolution.
Disable the obnoxious selfie-crop that pretends that using the whole sensor is somehow an ultra-wide mode. It isn’t, and rather it’s annoying and causes issues in other applications like Snapchat. Instead of causing unnecessary cropping and complications, just have one "angle" for the SINGLE front facing camera.
For pairing a phone to a tablet via “Call and text on other devices”, allow other text applications, like Google Messages or Textra, to sync up rather than just Samsung Messages. Link to Windows doesn’t care which app you use, so nor should this function either. It’s such an unnecessary requirement either way.
For all unlocked North American devices, indicated by the suffix U1 instead of U, release the updates DIRECTLY to the phone. It's absolutely insane that the current policy is to wait for every carrier to "approve" security patches before allowing a device, that by design is supposed to be free of carrier influence, to actually receive the updates. When the carrier models get the updates before the unlocked model, there is a problem. I remember some patches, say a June security patch, coming in late July on my unlocked S9+ because T-Mobile withheld it out of spite. Seeing as neither Apple nor Google do this with their devices, Samsung shouldn't either.
Work with software developers like Adobe to get feature-rich and fleshed out versions of PC software like Photoshop, Lightroom, Illustrator, Premiere, After-Effects, etc, onto Android. Android tablets are a hardsell to begin with, but if you're gonna make a powerful flagship tablet, it needs some serious software to go with it. Otherwise, if people want an HDR AMOLED screen for watching content, they can just pick up a cheap S6 and call it a day, thus leaving the Tab S30 dead on arrival. I agree, it should have been Google's job, but they aren't doing it, so it's up to Samsung to rectify this situation.
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08-05-202001:51 PM - last edited on 08-05-202002:20 PM by SamsungRei
Specifications for all devices:
18.5:9 aspect-ratio 2960 x 1440p 120hz AMOLED (both running simultaneously, not a trade off like the S20) with HDR10+ support; basically the S9/Note 9 Series screens without the bezels; only exception is for the Tab S30 and S30 Ultra with their 16:10 screens
Improved earpiece and bottom-firing speaker system
Snapdragon 875+ with 5G for ALL REGIONS, OR a new, more powerful Exynos SoC for ALL REGIONS; pick a lane and stick to it!
If Samsung goes with the later, make this Exynos chipset more powerful and power efficient than its Snapdragon counterpart; help spur on competition and give people some hope that Exynos isn't just a cheap imitation.
12GB of RAM; no more 6GB or 8GB nonsense on flagship devices
256GB of UFS 3.1 base storage with micro-sd card expansion
45 Watt Wired Charging (INCLUDED IN THE BOX, don’t get cheap)
USB-PD 4.0 and Qualcomm Quick Charge 5.0 compliant
15 Watt or higher Qi Wireless Charging
IP65 and IP68 Water and Dust Resistance (they aren't the same)
Mil Spec 810G Drop Resistance (like LG devices)
Upgraded 3D Sonic Max fingerprint sensor: it needs to be quicker and more reliable
50MP Primary ISOCELL GN1 Sensor Wide Angle Lens
50MP Secondary ISOCELL GN1 Sensor Ultrawide Lens (just modify the lens)
Make sure the minimum focusing distance is very low to allow for macro-photography
34MP or higher Tertiary 5x Optical Telephoto Periscope Lens
34MP is the lowest resolution a camera can have for 8k video, which can be used as a marketing ploy
VGA Time of Flight Depth sensor
Two 12MP Under-screen Front-facing cameras with optical image stabilization, F1.8 and 1.4 micron pixels like the Galaxy S10’s primary wide angle camera and the S20’s ultra-wide angle camera; this idea works well on the OnePlus Nord and would be a great selling feature for large group selfies and selfie video
Not a fan of the holepunch (don’t know ANYONE who is), but if it comes down to one camera under the screen or two in a whole punch, go with the latter. More is better. If the under the screen route is somehow impossible, use a small bezel on the top. Users don't mind.
DUAL-TONE LED FLASH. Stop being cheap and only including a single LED. Dual-tone LEDs have better color reproduction. Heck, Apple uses a QUAD LED.
An LG-style headphone jack with Quad-DAC tuned by AKG, and powerful AMP at least capable of powering headphones with 300 Ohms of resistance
People who use wireless earbuds and headphones aren’t going to skip out on buying new ones because the headphone jack returns. It’s a flagship feature for audiophiles, content creators on the go and people who just have a really nice pair of wired headphones kicking around that they’d like to use with Tidal. Instead of ousting them as potential buyers, add something they would like.
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Hello everyone. Following the reveal of some arguably disappointing sequels to hotly awaited products, I wanted to give my take on how Samsung could avoid another lame year with their flagships. I believe overpricing their products, having a muddled and confusing product line and skipping out on some of the products users actually want as well as skimping on some specs on their devices, for whatever reason, probably did not help their case. Also, COVID-19 probably didn’t help either, but it’s no excuse for them not to reflect and improve. So, I have devised a refined product lineup that makes more sense, is easier to understand, accommodates more users and helps add obvious definition to their products and the type of user they are aimed at. For those saying it’s impossible, just stop. It isn’t. A multi-billion dollar corporation can pull this off, assuming they’re more interested in brand image, reputation and keeping their users happy rather than just money. At this point, the entire industry is suffering because Samsung is not kept on edge, so I think that should change. Also, to those saying Samsung won’t read it, save your breath: I don’t care. I enjoy writing. Product Line: For the sake of keeping the naming scheme inline and exciting sounding, I’d replace the possible S21 name with S30, upgrade the Fold 3 and Flip 3 to 30, and the Tab S8 to S30 accordingly. "The 30 Series" Galaxy S30 Compact $700 USD; 4,000 mAh battery; 5.4 inch screen Galaxy S30 $800 USD; 4,500 mAh battery; 5.8 inch screen Galaxy S30 Ultra $900 USD; 5,000 mAh battery; 6.2 inch screen Galaxy Note 30 Compact (same size as the S30) $900 USD; 4,000 mAh battery; 5.8 inch screen Galaxy Note 30 Ultra $1,000 USD; 5,000 mAh battery; 6.4 inch screen Galaxy Fold 30 (included S-pen) $1,500 USD; 5,000 mAh battery Galaxy Flip 30 $1,200 USD; 4,000 mAh battery Galaxy Tab S30 (Tab S7 successor) $750 USD; 7,500 mAh battery; 9 inch screen at 16:10 aspect ratio; instead of making a watered down “medium” size, make a small flagship tablet that people have actually been asking for. People who need more tablet will go with the larger model, but those who want a powerful but small tablet get this one. Dual 12 MP primary rear cameras and dual 12MP front facing cameras, one wide and one ultra-wide (identical cameras on the front and back); this will keep the manufacturing price down and will avoid adding unnecessary features like a full rear-facing camera suite better reserved for the phone prospective buyers already have or will buy. The two rear cameras will be used for document scanning and AR applications while the two front cameras will be used for video calls, either alone or with a group such as friends, family or business associates. Make an Apple Magic Keyboard competitor and don't charge any more than $150 USD for it. Android doesn’t have enough developer support for the tablet UI or serious applications that take advantage of the screen size and power that this device has, so just be happy that people buy this device at all. Since it’s only ever good for office work, streaming and mild gaming, don’t punish people for buying the keyboard with such lofty prices when it honestly should have been included. 3D Face Unlock instead of a Fingerprint Scanner. This is a no brainer. You don't pull tablets out of your pocket. Having it scan your face when you plop it open rather than having to angle your finger on a slanted screen makes a lot more sense. Add 2 more USB-C ports. If you’re going to keep up the guise that the Tab S is designed for any modicum of work, it needs more than one port. Galaxy Tab S30 Ultra (Tab S7+ successor) $1,000 USD; 10,000 mAh battery; 12.4 inch screen at 16:10 aspect ratio Otherwise identical to the its smaller counterpart
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For the last couple years, Samsung's flagship update schedule for premium devices like the Galaxy S, Galaxy Note and foldable devices is as follows: 2 Operating System Updates, as in Android 8, 9, 10, etc 3 years of Monthly Security Patches A 4th year of quarterly Security Patches, as in one every 3 months or so, sometimes For the most part, they've done a good job at sticking to this. Turnaround times for security patches and even OS updates have become quicker and quicker, even in a couple cases beating the Pixel devices to the punch for delivering the latest security patch. That said, things aren't perfect. Given how powerful phones have become, in some cases going toe-to-toe with tablets and laptops, along with market changes (I.E. rising phone prices) and economic instability (COVID, obviously), people are holding onto their "old" devices longer. As such, I believe Samsung should be more accomodating and offer more software support. As a consumer, I would like to see them increase their update standard to the following: 3 Operating System Updates 4 years of Monthly Security Patches A 5th year of quarterly Security Patches Apply this standard to their Tab S products Idealy, this change would begin with the Galaxy S8 and Note 8 Series onward. Right now, they're stuck on Android 9 and will only recieve security patches here on in. The Tab S4, Samsung's flagship tablet that released in 2018 and is bizarrely equipped with the Snapdragon 835 from 2017, currently runs Android 10 with One UI 2.1. Annecodately speaking, it's a marked improvement over Android 9 Pie in terms of features and performance. Since it is effectively a 2017 flagship that runs Android 10 just fine, I see no particular reason why the phones it shares many of its specifications with do not recieve the same update. Also, worth noting Samsung sold over 40 million S8 Series compared to the 35 million S9 Series, 16 million S10 Series and to be determined but probably even fewer S20 Series. Suffice it to say, either people are holding onto their phones or can't afford new flagships are ditching the S and Note series for other brands or midrangers. Implementing this change might give customers on the fence a reason to invest in Galaxy S but will also make sure the millions current S8 and Note 8 users are kept satisfied with the fixes, performances gains and current features One UI 2.1 brings. This change would also apply to the Tab S Series. For some outlandish reason, the Tab S3, Tab S4 and Tab S6, despite being flagship devices in their respective categories, only recieve quarterly security patches and very late updates to the next OS version. Android tablets are a hardsell to begin with but not having basic pairity in the software department as the phones the tablet basically emulates is just insulting. You may argue that Android tablets are a DOA bad purchase, but you really should try using the Tab S Series for streaming on the go or in bed. The AMOLED experience is unrivaled and having the freedom of Android to do whatever you want with the tablet is nice too. I already know that some people are going to comment that "People don't care about software updates", and yes that is true, many people do not, but I do. So long as I care, and I know I am not the only one, I will voice my concerns. Just because any given portion of people, whether a minority or majority, may not care about or appreciate the work that goes into maintaining a system, doesn't mean that work shouldn't be done. I also know someone is going to say something about "Qualcomm driver updates" but that's just an excuse. It's amazing how many devices using custom roms work just fine years after Qualcomm has stopped official support. Samsung, being one of the biggest names in the game and one of the largest buyers, could also negotiate more support to coinside with their new plan here. We live in a world where anything is possible, so let's not allow petty worries be the reason we don't try. Side note, the Galaxy A and Galaxy M Series exist for people who don't care about updates and just want a device that "works". I am not-not advocating for more updates for the A and M Series, but I can understand why Samsung wouldn't care to improve that situation there since they do sell the devices for considerably cheaper. Besides, if Samsung wants to help differentiate their brands even more, this would be a step in the right direction, especially from people who pay for it. These flagships are not cheap. In following this revised update schedule, I believe Samsung would help create good will with some of its disenfranchised users sick of not getting updates. I belive it also would act as a justification for the increasing prices of its devices, which has been going on regardless of the software situation, and also why Samsung is the best alternative to Apple. Additionally, I believe setting the bar higher also might make the competition start giving a dang. As far as consistent updates go, the only other company that comes to mind is Google with their Pixel line, but their effort is pretty weak. They'll give you all the updates and first too, but only for 3 years. Compare that to Apple's 5 year commitment and you see the problem. By pushing the only company that has shown to give a little bit of care towards improving things, we the consumers may be able to improve the assumed standards as whole. Maybe LG and Huawei, assuming the ban blows over, may start giving a dang and try to compete for your money. Who knows? Personally speaking, I would like to see Samsung follow this guide because they've always tried to be Apple but, as of late, have only committed to removing features rather than also inching towards consistent long-term software support. I will live without the headphone jack, IR blaster and removable battery, but dang it, at least keep the phone updated for the $1000+ you charge for these things, Samsung. Thanks for reading. Please consider spreading the message. We as consumers have a voice!
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My experience with my S20+ has been great so far, even if the missing headphone jack was not at all welcome, but I have found some things to be missing that no update as of yet has addressed. They include but are not limited to: Full 1440p+ QHD+ Resolution at 120hz (not just FHD at 120hz) Pro Photo and Pro Video Support for the Ultrawide and Telephoto Cameras 60 FPS Support for the Ultrawide and Telephoto Cameras Full screen gesture support with 3rd party launchers (using the one bar method instead of the three bars originally from Android 9.0 I know the latter is speculated to come with One UI 2.5 but I have no confirmation for the first 3 bullet points. I would really appreciate official confirmation that they are coming. Secondly, I would like to know the Estimated Time of Arrival for One UI 2.5. Some rumors speculate it will be with the Note 20 release, but if history is any indication, that would mean August. If it is confirmed that One UI 2.5 is coming in August, then I kindly ask that it be expedited. It is completely unreasonable to be waiting months for these fixes given that this stuff should have already been added or fixed before the S20 released. I don't mean to come off as disrespectful, but when a company asks $1,000 or more for a phone, it should at least be able to do all the things it advertises to its best ability, and things competing devices with similar hardware, such as the OnePlus 8 Pro or Xiaomi Mi 10, can do. If the features I mentioned aren't on the docket, I kindly ask that a forum admin/mod forward the ideas to the software development team. It would be a great shame if these features didn't make it onto the S20 lineup. Thank you.
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