Galaxy
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- 35 Likes
- 1 Solutions
- 5 Posts
- 20 Comments
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usersUE9oaNJMX
Galaxy
in Galaxy S Phones
02-27-2021 10:31 AM (Last edited 02-27-2021 10:34 AM ) in
02-27-2021
10:31 AM
OK I think I understand now so forget the Samsung cloud app since you don't have...it in the OneDrive app it looks like whenever you take a picture it automatically goes into the picture folder and when you click on that you'll see camera roll (but it's not the same camera roll as the one in the files on OneDrive that something totally different.) I don't know if you can change that setting I think it's automatically defaulted to Pictures file folder... I just went back into the OneDrive app and I noticed that on top of the pictures to the right you'll see Filter, click on that and you'll see Samsung gallery and Pictures folder (it used to read OneDrive folder) so I think that answered the question..pictures/videos are definitely defaulted into the Picture Folder and I don't think you can change that.
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usersUE9oaNJMX
Galaxy
in Galaxy S Phones
02-27-2021 10:31 AM (Last edited 02-27-2021 10:34 AM ) in
02-27-2021
10:07 AM
Since we all were told to transfer from Samsung cloud to OneDrive, whenever you take a picture or video, go to the Samsung Cloud app and you will see Gallery and under that files. (When you click on gallery it will show you the most recent pictures you took and everything that was synced from your gallery into OneDrive.) Make sure you click on syncing for Wi-Fi and Mobile data this way if you don't have Wi-Fi your Mobile data will still sync it. If you are having issues and you don't see the picture that was you just took, click sync..give it a min and the it will show the pictures. Then you can go into files, (or see it in the OneDrive app) there you will see camera roll, click on that and you will see all the pictures/videos that were synced from your Samsung gallery. Also click on pictures, you will see 2 folders: 1 that says camera roll and it shows the most recent picture/ videos you've taken... 2 Samsung gallery.. click on that and you will see folders, one should read DCIM click on that, and if you created folders in your Gallery, you will see them there.
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01-26-2021
07:06 AM
So when you changed over to Verizon you were then able to get the updates because you mentioned you haven't had one since June 2020?
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usersUE9oaNJMX
Galaxy
in Galaxy S Phones
01-26-2021 06:37 AM (Last edited 01-26-2021 06:37 AM ) in
01-26-2021
06:37 AM
1 Like
Thanks for the heads up appreciated it.
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usersUE9oaNJMX
Galaxy
in Galaxy S Phones
01-26-2021 06:37 AM (Last edited 01-26-2021 06:37 AM ) in
01-26-2021
05:51 AM
Thank you for your response I appreciated it. Yes your right I figured that was the reason of course when you call T-Mobile they don't say anything and when you call Sprint they don't say anything. It's up to community boards like this one to help each other out. I will try and keep the phone as long as I can before I end up going to the T-Mobile store, I know they have promotions right now for Samsung phones it's just I don't understand why they force us to do this... you would think they be a little considerate because of what is going on in the world.
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01-26-2021
05:40 AM
2 Likes
I am a former Sprint customer and since the merger of Sprint and T-Mobile I was informed that I needed to put in the new t-mobile SIM card in my Samsung 10 Galaxy phone that was purchased in Sprint store over a year ago. ( My husband upgraded his phone and they sent it to him in the mail plus a new SIM card for me). That was 2 weeks ago I have yet to receive a Samsung software monthly update. T-Mobile said not to worry I should be receiving one soon and Samsung said it is out of their hands it is a Carrier issue meaning it depends on when the Carrier decides to release the software to the Samsung phone. My question is could the new T-mobile SIM card be the reason why I am not getting the software update? Also if that is true how do I update with my Dell computer? I do have a smart switch app on my S10, however what do I need to do with the computer. I was informed by a T-Mobile representative that since it is time for me to upgrade the phone just go to the store purchase the Samsung 20 transfer everything over from the Samsung 10 to that and my problems will be solved. However being laid off because of the pandemic money is a little tight and I want to keep the Samsung 10 as long as I can. Thank you
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01-18-2021
09:17 AM
1 Like
Your very welcome, I did this last week and I haven't been harassed since... it should definitely work!!!!!!
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usersUE9oaNJMX
Galaxy
in Galaxy S Phones
01-18-2021 09:05 AM (Last edited 01-18-2021 09:05 AM ) in
01-18-2021
09:05 AM
1 Like
This worked for me: Go to settings, then go to security, when you see find my mobile press on that, in the upper right hand corner there 3 dots press on that, you'll see notifications, press on that and where it reads New Features, if enabled , disable and your harassment will dissappear!!!
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usersUE9oaNJMX
Galaxy
in Galaxy S Phones
01-18-2021 09:05 AM (Last edited 01-18-2021 09:05 AM ) in
07-08-2020
02:28 AM
1 Like
Thank you all I went in to the Galaxy store I uninstall the old version and update the new one!!
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07-07-2020
07:37 PM
When is the new Samsung Members App update coming? I checked my App Store and no updates. I uninstalled then reinstalled app however I still have current version.
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03-23-2020
10:12 AM
Sounds to me like it's an issue with your phone Carrier...Give them a call, explain you are not able to receive SMS texts especially for authentications. This happen to a friend of mine, he called his carrier and they fixed over the phone.
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03-23-2020
08:09 AM
Go to your Samsung app on phone. Go into recent activity you will see where it reads: change password, recent activity, two factor authentication. Click on the last one, set it up, then go into Chrome browser (that's better than safari or regular Google) type in www.Samsung cloud.com/sign in, you shouldn't have a problem. I believe you have to set the 2 factor authentication up on the Samsung app on phone before you can go into the website to look at your cloud... I did it today no problem. If you already set it up on the Samsung app, it could be the browser that you're signing into. Chrome is the best I would use that if you're not using it from now on. If it's not the browser and you're still having issues, unfortunately you'd have to call Samsung. They can do the smart switch from that app and go into your phone and check to see if there's a glitch. You are there the whole time watching on the phone and it is safe. Good Luck!!!
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Re: Ha ha! One!
02-20-2020
06:23 AM
According to android central, the verge, and ZDnet Samsung mistakenly sent that out to everyone worldwide.. they released a statement saying it was a mistake they just wanted to make sure Find My Mobile was working after the last update they're not tracking and they're not hacking!!!!
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Re: Find my phone notification 1 1
02-20-2020
05:41 AM
Apparently it was a glitch on Samsung side they wanted to make sure Find My Mobile was still working after the last update. If you go to android central, the verge, and ZDnet they have articles about it... they're not tracking they're not hacking your phone is OK!!!
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Re: Find My Mobile
02-20-2020
05:32 AM
Apparently there was a glitch on Samsung side they accidentally sent it to everyone I received one as well.... not to worry they're not tracking they're not hacking if you go to android central and go into the community boards you'll see the article.
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02-13-2020
02:00 PM
1 Like
Thank you I read that some people are doing that however it brings back the original problem that the Qihoo 360 is shady and that is why it was taken away in the first place... My question is a company as big as Samsung if you find that a certain 3rd party app is not good why not replaced it with a better one right away.
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02-13-2020
01:46 PM
1 Like
How about while they're getting rid of a 3rd party app that causes problems, they replace it with one that they researched that is a lot better and safer after the update... I just read online that they are researching new ones for the next update I guess we just have to be patient...
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02-13-2020
01:21 PM
1 Like
OK thank you for the explanation I appreciated it, however how does Samsung suggest we clear the cache without having to go through a 3rd party app (which may cause bloatware and eventually spyware) or having to go into each app to clear its cache?
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02-12-2020
07:54 AM
1 Like
OK I just realized my error about wiping the cache partition. After you turn off the phone, you press simultaneously the power button, and the volume UP with the Bixby Button, not the volume DOWN.... so that part I figured out however, why did device care app have to take away the clean cache option in the storage?
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02-12-2020
07:26 AM
3 Likes
Up until this week when I clicked on device care app, under storage I was able to clear the cache, however they took that option away. I tried to turn off the phone, then press the power key, the volume down and Bixby to wipe the partition cache, however I got a warning not to do so.... Can somebody please tell me h another option to clear the cache.
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01-12-2020
03:36 PM
I just took Gmail off the list of battery optimized apps hopefully that helps, I also cleared the partition as well. Thanks for all the information appreciate it.
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01-07-2020
06:44 AM
Forgot to add when the phone is charging or when it is open and I'm checking other apps I get the notifications it's only when the phone is off that this happens.
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01-07-2020
06:42 AM
Ever since I received the android 10 update last month I noticed that under Accounts, under Goggle, my gmail doesn't sync like it used to, it gets stuck. I still get the e-mails but I don't get the notifications I have to manually sync it. I've already done safe mode, nothing. I am not doing a factory reset nor am I removing the account then putting it back, the last time I did that it was a nightmare... does anybody else have any suggestions.
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07-09-2019
04:05 PM
I have a locked Sprint phone because I lease it. I was told that the lock phone carriers are the last to get the updates and I do make sure I update over Wi-Fi however I'm just concerned because I'm hearing people from different carriers not being able to get back into their phone after the update. I read that Samsung is aware of the issue and they advised these people to go to "find my mobile" and unlock it but do we have to do that every time we close our phone and them reopen it.
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07-09-2019
01:51 PM
4 Likes
So I have a Samsung 10 I bought it April 13th from Sprint. I did receive a software update on May 19th and a security update the following week.. Since then I haven't received any updates however I'm reading all these messages about people who updated their software and then they can't get into their phone whether or not they have a password (which I do)....Is this only happening with AT&T or is is also happening with Sprint T-Mobile and Verizon? I'm afraid if I do see the software update come up to download it please advise!!!!!!
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