If you have tried the steps that SamsungQue posted previously, as well as the steps posted here: https://www.samsung.com/us/support/answer/ANS00078987/ with no change, then repairs are recommended. You are welcome to visit your local uBreakiFix or Samsung also offers ship-in options. For ship-in options feel free to send us a private message with your full model code and IMEI number.
Private message link: https://bit.ly/3pE8Pkc
uBreakiFix locator: https://www.ubreakifix.com/locations
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An Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!
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I'm thinking you misunderstood me here. 4G was running faster on my Note 20 Ultra. I upgraded my plan not aware of the decrease in speed. After my 3rd day of frustration with it, I contacted ATT to see if I could revert my plan that is no longer offered anymore by the way (5g only plans). They basically stated that I couldn't after each rep tried to get me to disable 5G in the settings as this is an option on the S20 but not an option on the Note 20 ultra. I don't know if that decision is samsung based or ATT based, regardless it was frustrating. The guys solution above fixed this for me though. starting a new APN was the solution until 5G becomes available in my area I guess.
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