I got my fiance and I a note 9 each, the same day for Christmas 2018. His has had multiple software updates and mine has not. His software is up to date, but mine is still from Sept 2018. I check the software updates and my phone tells me it is up to date. I have also factory reset my phone. It is still the same old software from Sept 2018. Anyone else have this problem? And how can I get this fixed?
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