Samsung

I have the same continuous reset on my S9 which stops when I disable fingerprint unlock. Can you show us what are "all the troubleshooting steps we have offered"? Thanks, ... View more

If after testing your device in safe mode you still experience the symptom, I recommend having your device checked out by a Samsung authorized technician. You may take your device to your local UBreakIfix and they can usually have your device back to you within a day.  ... View more