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Asteroid
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Re: QLED Periodic Black Screen

Asteroid
in Qled and Frame

‎02-08-2019 06:20 AM - last edited on ‎03-11-2020 08:17 AM by Community Manager

‎02-08-2019 06:20 AM
Through the Xbox. To put it another way, the cable box out HDMI is on the in Xbox HDMI, the out HDMI for Xbox is connected to the TV.  Running any app on Xbox, including video streaming, doesn’t do this. It is only the TV stream that flashes  ... View more
Asteroid
in Qled and Frame

‎02-08-2019 06:20 AM - last edited on ‎03-11-2020 08:17 AM by Community Manager

Re: QLED Periodic Black Screen

Asteroid
in Qled and Frame

‎02-08-2019 05:30 AM - last edited on ‎03-11-2020 08:17 AM by Community Manager

‎02-08-2019 05:30 AM
The Xbox has a tuner built in. It lets you watch tv, play games or run apps, like Netflix and Hulu without having to switch inputs. TV is the only one that has this problem.  Playing any game or watching Netflix, you don’t get one flash of black.  ... View more
Asteroid
in Qled and Frame

‎02-08-2019 05:30 AM - last edited on ‎03-11-2020 08:17 AM by Community Manager

Re: QLED Periodic Black Screen

Asteroid
in Qled and Frame

‎02-05-2019 06:19 PM - last edited on ‎03-11-2020 08:15 AM by Community Manager

‎02-05-2019 06:19 PM
Also, the TV is less than a week old, and now also alternating between plain black, and black with the app “wheel” spinning, then back to TV ... View more
Asteroid
in Qled and Frame

‎02-05-2019 06:19 PM - last edited on ‎03-11-2020 08:15 AM by Community Manager

Re: QLED Periodic Black Screen

Asteroid
in Qled and Frame

‎02-05-2019 06:03 PM - last edited on ‎03-11-2020 08:15 AM by Community Manager

‎02-05-2019 06:03 PM
Yes, it had no impact.  It was on auto, it is currently off ... View more
Asteroid
in Qled and Frame

‎02-05-2019 06:03 PM - last edited on ‎03-11-2020 08:15 AM by Community Manager

QLED Periodic Black Screen

Asteroid
in Qled and Frame

‎02-05-2019 10:00 AM - last edited on ‎03-11-2020 08:14 AM by Community Manager

‎02-05-2019 10:00 AM
1 Like
I’ve seen a few topics on this and I’ve made sure the TV is up to date. I have a 75” QLED that keeps going to a black screen for 1-3 seconds then comes back. This only happens while watching the cable connected through my XBox. Netflix, Hulu and any other app doesn’t do this through Xbox, it is just the cable. I’ve swapped cables and the problem follows just that connection.  If I bypass the Xbox, the screen doesn’t do it.  Any ideas? ... View more
Asteroid
in Qled and Frame

‎02-05-2019 10:00 AM - last edited on ‎03-11-2020 08:14 AM by Community Manager