Leinz
Samsung Care Ambassador
- 203 posts
- 21 likes given
- 45 solutions
- 193 likes received
- Samsung Community
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- About Leinz
Tuesday
1 Like
Hello @Ventrue. Please navigate the steps outlined below. 1. Open S Health from the watch (main app) 2. Scroll to very bottom, pick settings 3. Scroll to Inactive time alerts 4. Enable. Setup schedule manually
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Tuesday
@userhnjKz851KW Silicone bands irritate my skin. Swapped the band and my wrist has remained clear for a good while. Another change to give thought to, is the frequency of cleaning. Don't let sweat or water build and wipe the band/glass cover regularly.
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Tuesday
Hello @usercvOlY8dlP7. You'll need a few items to get around this. This prompt can't be addressed with the tablet portion only. 1. A keyboard to access function keys + bios 2. Another PC + empty flash drive to create Windows image (Will reinstall at end)
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Tuesday
The watches have 2 water-based ratings, let's review IP68 for the series. Samsung US states: "The Galaxy Fit, Gear S3, Galaxy Watch, Galaxy Watch Active, and Galaxy Watch Active2 can stay under 5 feet of water for up to 30 minutes." https://www.samsung.com/us/support/answer/ANS00078031/ As for 5ATM, a fair counter point, Samsung (AU) has an interesting comment. "The above devices have been certified to 5ATM standards. This means that they are water resistant to up to 50 metres in depth for 10 minutes. They are now suitable for low-velocity and shallow-water activities, including swimming. An ATM rating is an international standard that [...] pressure your device can handle when motionless under water. [...] hence the 5ATM rating of the Galaxy Watch Active2, Galaxy Watch Active, Galaxy Fit, Galaxy Watch, Gear Sport and Gear Fit2 Pro. However, we suggest that these devices are only used in shallow water if the activity involves motion." I'm simply sharing this for other swimmers that may cross this thread.
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Tuesday
Hi @userOptd5RqMLg. Would you mind trying the following? Remove only left bud and pair, max volume. Then test sound. If the bud outputs no audio you'll need to consider exchanging, or requesting service under warranty.
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Tuesday
1 Like
Hello @userOTk9S04f7a. Unofficially, an array of laptop boards can exceed stock RAM configuration. I cannot answer why the advertised max capacity might differ from user verified ones. In this case I found a 2013 Amazon review for your laptop that mentioned the following: "I recently purchased and installed 2x8gb Corsair Vengeance memory sticks running at 1866mhz and a 250gb Samsung SSD. This laptop will now out perform just about anything out there, desktop or otherwise."
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2 weeks ago
@userbbn8nGuHsN be sure to clean the watch everyday, maybe regularly if you're in a humid climate. Your skin will recover eventually, but a doctor can provide an accurate assessment. Also, it wouldn't hurt to inquire about the likelihood of an allergic response.
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2 weeks ago
Developer is quite a broad term. C++, for instance, can be done on feeble hardware like an i3 8145U (Code blocks is good for beginners). Game development on the other hand, is best done on high-end model for Unreal 4. Now, for something basic like creating themes, icon packs, and the like, you'd want a laptop that covers sRGB. Look at the Notebook 7 Force and Notebook Odyssey (RTX2060). If you have any additional questions mention me, that way I'll get a notification @TASTIC.
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2 weeks ago
It's not uncommon to see it on portable storage devices (ex. mSD) that are >= 64GB from Samsung these days. You're free to switch to another format, but I see no reason to @SpeedDemon. Android, Windows, Mac, and Linux can view exFAT.
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2 weeks ago
To clarify @user4kjGdFLunB, you want to erase all existing partitions, correct? This can be done straight from Windows. - Right click the Windows icon, choose Disk Management - Find the 860 and format the drive (or simply erase OS/recovery partitions) Minitool partition and Paragon partition are 3rd party tools that can manage SSDs. I'm not near my PC atm, but Samsung Magician can set over-provisioning for drives (unrelated to your issue).
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2 weeks ago
Hi @userVlRPf7HDEa. There's one concern that comes to mind. Is it fair to say that the laptop remained at 0% for months? This is pretty bad for batteries. Other than that, an out-of-warranty service seems inevitable -- unless you're familiar with replacing PC components. But before we consider repairs we need to verify two things. Right click the Windows icon, choose device manager. See if the battery is listed among the top 5 parent entries. After this you need to see Windows' report on the battery via CMD. Right click the windows icon again, then pick CMD (admin). Type: "powercfg /batteryreport" (without quotes). Output file resides in (Drive letter of active partition):\Windows\System32. Find battery-report and open it. Upload a screenshot of the info to the forum.
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2 weeks ago
You're in luck @seddo. Rtings covered ideal settings for the 6290 series of televisions in detail. There are some rules regarding external links, so I sent a PM with their calibration.
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2 weeks ago
Hello @userXC6axpN1bi. Are you using the stable channel on your Chromebook?
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2 weeks ago
Hi @userbNJyE86v3Z. Can you try the following, then share please. - Remove the Magician program - Reboot and reinstall - Upload a screenshot of Samsung Magician (blot out sensitive info like serial number in Windoes paint). - Boot into UEFI. Provide drive state (RAID or AHCI)
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4 weeks ago
@userDJgRBkJ9z3 Hello. The NP940X5N-X01US sports an M.2 2280 bay, however this model was officially sold as SATA3 -- rather than supporting PCIe NVMe + SATA3 over M.2. The EVO970/970+ are M.2 NVMe drives, whereas the EVO860 is S3 (2.5"/M.2).
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4 weeks ago
Do the drives belong to the same region that your Samsung account belongs to? @userrJpn54iOmk @JGert My EVO drive is listed along with other products with active warranties. Try using the Members app when entering the serial.
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Hi @userXVRwzmc18I. Look for a Samsung folder in your app drawer. If no Game Launcher exists it's probably not on the device. Normally that app is installed on Galaxy S/Note/Tab S devices. You can search for the game launcher on the Galaxy Store.
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12-10-2019
05:39 PM
Hello @userL6QENTUF0M. Congrats on the purchase! As far as apps go, the Samsung Voice Recorder is a must. Others to consider: Outlook, Uber, gassist, HereWeGo, Watch translator, Gear browser and "Slash and Bash" are interesting choices.
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12-10-2019
05:05 PM
1 Like
Hello @rider311. Regarding the HR sensor light, check settings for the following. 1. HR -> Manual 2. Health app -> Workout detection -> All Off 3. Inactive alert -> off
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12-10-2019
04:43 PM
This is an unfortunate turn of events. Sadly, drives that lose R/W privileges become fixed in the read state. In other words, there's no consumer grade tool that permits users to sidestep this issue. I can't comment on whether manufacturers possess a factory tool for a master reset. The most you can do is attempt to salvage data, because permission to format was forfeited upon failure. Your drive contains too many bad sectors, so no additional write ops can be executed. In a sense, this is a safety mechanism to prevent complete loss of data @userWbx4m0JoRz .
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Leinz
Samsung Care Ambassador
in Monitors and Memory
12-10-2019 04:17 PM - edited 12-10-2019 04:18 PM
12-10-2019
04:17 PM
Hi. Can you supply more information on your computer's specifications, along with exact model? The display supports FHD, so this sounds like a compatibility issue if only 900p shows.
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Leinz
Samsung Care Ambassador
in Monitors and Memory
12-10-2019 04:17 PM - edited 12-10-2019 04:18 PM
12-10-2019
04:14 PM
@userkc1RO5ncyN wrote: So I built my own PC this year and I couldn't be happier with it, well except for in case. I wont lie it was due to budgetary reasons but I grabbed 500 gb of the 970 evo M.2 and 500 gb of the 860 ssd. I totally underestimated how awesome the M.2 was and would love to upgrade it to the 2tb version but I just need assistance with a few questions. First off is how would I do that? My initital guess would be to clone the OS from the 970 to the 860 but im not quite sure how to accomplish that. Im not too worried about game data because thats mostly in the cloud but the OS is important. Second off would be is the new M.2 going to be compatible because the original 970 was? Is it all one universal port? 1. There are plenty of clone apps: Samsung Data Migration, Macrium Reflect, etc. 2. If the M.2 slot supports NVMe PCIe it will support all drives with that interface. So the EVO+ will be fine. 3. The M.2 slot is either SATA3 only or NVMe PCIe/SATA3 compliant.
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12-10-2019
04:06 PM
Hello. Please confirm that all streaming-type apps are excluded from Sleeping Apps, and aren't being optimised by Android.
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12-06-2019
06:59 AM
Hello. Only consumer lines such as the EVO, Pro, and QVO are supported by Magician @Chau_Pham. There is no point in you installing it.
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12-06-2019
06:55 AM
The peaks for SD cards is limited by the capabilities of the slot. If you check Notebook check you'll see for yourself that every manufacturer's SD slot doesn't share performance. My laptop gets about 30 for seq write, whereas my phone hits 80 for write (as shown here). Does that mean the card is fake? Nope. The card reader is simply not UHS-1/u3 compliant. To confirm whether memory is counterfeit you need only verify it's reliability. Fake cards display a false capacity, and perform closer to Class 4. They should fail when the user attempts to fill them completely @stargazingtech.
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11-30-2019
04:17 PM
Hello. Could you info regarding the type of controller and connection? @userGUK7cY5oHz
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11-24-2019
10:38 AM
2 Likes
Mods can mark community posts as feedback I believe, but Members allows users to voice their concerns too. Also it's possible to read replies to your submission by hitting the bell icon.
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11-24-2019
07:53 AM
The companion app is universal, so the watch will function with most android devices. However, I cannot ensure that messages will show @Samsung_rqrLlyh. @useronrnKSE4yi Do you have notification access set for the Galaxy Watch app? Also, can you please confirm if messages work when using Google's Messaging (SMS) app.
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11-24-2019
07:48 AM
2 Likes
Hello @Mugrunty. I see what you mean, tested this on my Active. Would you mind reporting this bug using the feedback section of Samsung Members (app)?
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11-22-2019
08:58 AM
@userJYsnKslEUM The GWA Gen1 can check HR and stress, but SpO2 is not provided. Not sure about the GWA2! Only own the 1st Active. Older phones have the oxygen sensor, like the S8/S8+. They check oxygen whenever stress is measured.
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