Leinz
Samsung Care Ambassador
- 111 posts
- 10 likes given
- 43 solutions
- 167 likes received
- About Leinz
05-23-2020
07:19 PM
Oreo isn't available for that Tab A , Nougat was the final OS version. That makes 2 years of OS updates. It released in 2015 if I'm not mistaken. It launched with 5.x, then got 6 and 7. 2 OS updates like other Samsung phones and tablets @uservgFv9rQSBV .
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05-10-2020
08:39 AM
To confirm @sassiest_cat only the home/power key is functional on your Active? And did you buy it in the US or another region? In order to repair the button you'd have to send it to Samsung. Ubreak also handles certain Samsung products, but they're closed at this time.
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05-10-2020
08:37 AM
1 Like
Samsung hasn't officially commented on an Active 2 successor, but new products are always showcased at Galaxy Unpacked events. Whether a new watch will release, I don't know. We'll have to wait and see.
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04-21-2020
04:25 PM
1 Like
Remove apps with delayed notifications from the Sleeping apps list, and make sure Android doesn't state they're being optimized within app info screen.
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04-21-2020
04:20 PM
Hello @useruJzI7iRCxW. Do you have these enabled? - Settings > Sounds > Vibration feedback & Touch sounds - Input > Samsung KB > Key-tap feedback
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04-21-2020
03:56 PM
My S8 is on Oreo, so I can't tell if the clipboard's behavior changed in Pie. It works in every app I opened with a text field. Did this start on Pie or was the issue already present?
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04-21-2020
03:35 PM
1 Like
Did you reveal system apps in the app list from settings? Updates for the keyboard will show in the Galaxy Store, too. If you can't uninstall updates for the KB it means the base revision is present.
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04-21-2020
03:33 PM
Hello @userWys4jhjR6I. List the current OS and model # of your Galaxy S8. Carrier too if carrier variant.
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04-21-2020
03:27 PM
1 Like
Hello @LtlBear99. What OS version is your S8 on, and what model is it? Yo u can try resetting the KB app first, afterwards uninstall updates for it. Settings > Apps > Samsung KB > Storage > Clear data To remove updates made to system apps, click the 3 dot icon while in the app info page.
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04-16-2020
07:35 AM
1 Like
Hello @juz_far. There was a watch app called Gear File Manager on the Galaxy Store. I don't recall there being many file browsers to begin with honestly, and there's no native interface to inspect the root folder.
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04-01-2020
08:15 PM
If you purchased an unlocked S20, so one not attached to a carrier, the IMEI will still show on the last Samsung account it was logged into. Open Samsung Members and check the device section. Alternatively open the Samsung site and navigate to "My Products". All IMEIs + model codes are there. That information can be passed to authorities.
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03-22-2020
09:57 AM
Hi. I'm not familiar with Snapchat, but if it constantly polls location there should be a difference. Whether it's a marketable one under "while using app" would require strict testing. Though if a service runs location when the device is idle, that could lead to higher idle drain (in theory. You can also disable Bluetooth and WiFi scanning on Android phones.
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Re: Wireless charging pad
03-22-2020
09:10 AM
If the pad's manufacturer doesn't state watch compatibility, then it likely won't work. You need a Samsung model that explicitly mentions support for your watch (when looking for a dual purpose pad) @Samsung_j5ItIMd.
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Re: Wireless charging pad
03-22-2020
09:08 AM
@Elcompachino ¿Quieres un cargador de propósito general para el reloj y el teléfono? https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-duo-pad-black-ep-p5200tbegus/ Aquí están todos los cargadores. https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?accessories_type=Chargers+%26+Batteries
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03-22-2020
09:00 AM
Hello @userXKtRsBdHtD. Have you already sent your watch to Samsung for inspection? If a defect is present in the sensors needed for detection, I don't see this issue evaporating. Do you recall if this started following a recent update, a fall, or submersion in water? Any info appreciated. Support can be reached at 1 8 00 SAMSUNG.
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02-29-2020
06:32 AM
1 Like
Hi @psbs. NFC is meant for use with SPay at point-of-sales terminals. I've not heard of it being used with applications that reside outside of wireless payments. In this case I'd encourage you to try Samsung's developer forum. The watch has a debug/dev mode, but whether that expands NFC usage is a mystery to me.
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02-21-2020
07:29 AM
1 Like
Hello @userFCMrubLTa8. I can't comment on LTE bands used by carriers in Argentina nor their acceptance of watches on plans. But the US Active2 LTE supports: Band 2, 4, 5, 12, 13, 25, 26, and 66.
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02-20-2020
05:20 AM
Hello @Samsung_biPyJmO. Where is the watch positioned on your arm? Also rate of 200 isn't inpossible, though I imagine the individual is afflicted by health conditions. Highest figures are usually 80-90. The body works harder in motion, so an elevated rate isn't atypical. 211 might be an erroneous recording, but it depends on your normal range.
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01-14-2020
05:40 PM
5 Likes
Hello @Ventrue. Please navigate the steps outlined below. 1. Open S Health from the watch (main app) 2. Scroll to very bottom, pick settings 3. Scroll to Inactive time alerts 4. Enable. Setup schedule manually
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01-14-2020
04:40 PM
Hi @userOptd5RqMLg. Would you mind trying the following? Remove only left bud and pair, max volume. Then test sound. If the bud outputs no audio you'll need to consider exchanging, or requesting service under warranty.
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01-14-2020
04:33 PM
1 Like
Hello @userOTk9S04f7a. Unofficially, an array of laptop boards can exceed stock RAM configuration. I cannot answer why the advertised max capacity might differ from user verified ones. In this case I found a 2013 Amazon review for your laptop that mentioned the following: "I recently purchased and installed 2x8gb Corsair Vengeance memory sticks running at 1866mhz and a 250gb Samsung SSD. This laptop will now out perform just about anything out there, desktop or otherwise."
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01-06-2020
08:46 PM
Developer is quite a broad term. C++, for instance, can be done on feeble hardware like an i3 8145U (Code blocks is good for beginners). Game development on the other hand, is best done on high-end model for Unreal 4. Now, for something basic like creating themes, icon packs, and the like, you'd want a laptop that covers sRGB. Look at the Notebook 7 Force and Notebook Odyssey (RTX2060). If you have any additional questions mention me, that way I'll get a notification @TASTIC.
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01-06-2020
08:36 PM
It's not uncommon to see it on portable storage devices (ex. mSD) that are >= 64GB from Samsung these days. You're free to switch to another format, but I see no reason to @SpeedDemon. Android, Windows, Mac, and Linux can view exFAT.
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12-06-2019
06:59 AM
Hello. Only consumer lines such as the EVO, Pro, and QVO are supported by Magician @Chau_Pham. There is no point in you installing it.
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11-24-2019
10:38 AM
2 Likes
Mods can mark community posts as feedback I believe, but Members allows users to voice their concerns too. Also it's possible to read replies to your submission by hitting the bell icon.
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11-24-2019
07:48 AM
2 Likes
Hello @Mugrunty. I see what you mean, tested this on my Active. Would you mind reporting this bug using the feedback section of Samsung Members (app)?
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11-14-2019
10:50 AM
I thought the event was canned. I recall registering like a week ago, then noticed the event's removal from 837's site @NickB_94.
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Leinz
Samsung Care Ambassador
in Other Mobile Devices
11-11-2019 03:52 PM - edited 11-11-2019 03:55 PM
11-11-2019
03:52 PM
1 Like
This occurs when a power supply can feed the device connected. So if the host is using 1500mA and the supply can manage only 1000mA, the device will continue to drain. In this case you ought to try another USB cable, along with wall adapter.
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Leinz
Samsung Care Ambassador
in Other Mobile Devices
11-11-2019 03:52 PM - edited 11-11-2019 03:55 PM
