@SamsungZell wrote: Hey guys, lets give this a try to ensure your screen does not turn off when the device is being used. Here are the troubleshooting steps: http://www.samsung.com/us/support/troubleshooting/TSG01001473/ This solution has nothing to do with the issue everyone is complaining about. The screen stays on already for everything except when on the phone (speakerphone). I wonder why this forum thread shows as "Solved" if it hasn't been solved.
... View more