There are major issues that directly affect functionality that MUST be addressed. The biggest is the unexpected dialing of numbers from the messages app as well as the phone waking up constantly when facial recognition is enabled, which causes battery drain. For my part, using the Microsoft Launcher alleviates most UI annoyances.
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This weekend (February 15, 2019) a major update was pushed to may T-Mobile managed Galaxy S9+. This update is rife with problems that make the phone more difficult to use and less valuable to the owner. Here is a less than comprehensive list of the poor choices Samsung made with this update and how users can survive until the Samsung devs stop smoking whatever drove them to push these changes and restore some sanity to our devices: The new Messaging app wastes half the screen space with a giant grey box saying "Messages" and one line of how many are unread. Not useful, not attactive. Impact on the Facebook app: You can no longer search gifs. In fact, you can only use the image icon from within the message box to insert stickers. Worst. UI. Ever. The new horizontal scroll is not intuitive. In EVERY OTHER PLATFORM you swipe DOWN to CLOSE a window. Samsung idiotically now has users swiping UP to close the app and down to maximize it. Please reverse this. You are causing cognitive dissonance. In addition, the scroll uses too much space, though I will admit it is easier to actually see what's open. You just can't see all apps at one time, which makes "Close All" dangerous until you've swiped through the entire list of open apps. Somehow, this scroll shrinks them down to an oddly tiny size, given it still doesn't let you see everything open at one time. How about giving users a choice between this ridiculous photo carousel vs the old rolodex style stacking of tiles? The new icons are childish and take up too much space. So I loaded Windows launcher on top just to get some better control of the look & feel. However, it can't change the new icons. Apparently we're stuck with those. (If I wanted my device to look/behave like an iPhone, I would've bought an iPhone.) The update overwrote many of my preferences. Samsung, this is basic blocking and tackling. If I've turned off those irritating click sounds every time I touch something on the screen, leave it off when you install an update. Backing up user preferences before installing updates - translating them to the new code if necessary - then reapplying, has been around since the 1990's. This should be a no-brainer! Quick access menu - the one you swipe down from the top to open. Guys, you don't need icons the size of cat heads here! I'd like my icons to stay where I left them last and this menu shouldn't take up the entire screen's real estate just to turn on my flashlight function. The new Advanced notification pop ups suck. Bad. They stack on top of each other and are impossible to decode for the average human, especially because they're so small you can't see tell what the notification is, anyway. I can't close one without closing them all, and I have to chase the . If I decide to click one to the view the message, it opens the whole app quarter sized rather than just opening the freaking message. Seriously, it takes more clicks to read a text message from the notification pop up than it does to just open the messaging app. (Please put the old messaging app back, by the way. Why did you have to break something that worked well the way it was?) Of course, it's hard to find the notifications icons because they blend right into the rest of the icons on the screen. Big fail here, Samsung. Do you not test this stuff before you release it? Dear Samsung, here's a tip. Call the old Microsoft devs who bailed after Satya took over and killed the Windows Phone program. They knew how to design user-friendly interfaces, just got hosed on the marketing budget before getting kicked to the curb. In all reality, they had built a superior phone experience and I'm quite sure could do it again given sufficient opportunity.
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