- About Mtiede
03-18-2020
11:07 AM
Oh, I found it. I had to open the contact and the slide it up so I could see the numbers. Then long press the number I wanted as default. So far it seems to have stuck. We'll see if it goes away...
... View more
03-18-2020
11:04 AM
I have a few contacts with multiple phone numbers. How do I set a DEFAULT phone number? I am using Outlook as my contacts source and in Outlook, I can and did make one be the default. But on the phone, even though it syncs information, it doesn't know what the default is. I think on the phone Contacts app, I even rearranged the order of the phone numbers only to have it change it back later (not sure why). OR, if I can't set a default, is there a way to at least make it display the possible phone numbers and let me choose one?
... View more
03-15-2020
06:05 PM
I guess it creates a folder in the root of the drive, but not a folder that is a subfolder of another folder. It is something that works in "My Files" and ought to work in Gallery.
... View more
03-15-2020
04:15 PM
"Move to album" and "move to secure folder" is not "move to folder" which is what is being discussed.
... View more
02-12-2020
12:26 PM
FWIW, my S10, I would estimate, lasts TWICE what it used to before the Android 10 update. Before the update, my phone might need charging around 2pm. Now it can go till 11pm and still have some charge left. I'm running pretty stock apps except for Microsoft Launcher, and the other Office apps.
... View more
02-12-2020
11:59 AM
The Samsung standard My Files app allows moving between folders. I have never seen that feature in Gallery which at best lets you move to "an album".
... View more
01-22-2020
12:19 PM
Ah yes, I didn't see that at first. Thanks. I also found a place in settings that shows fast wireless charging and the amount of battery left. (like 19hours) and on that page it actually adds some text that SAYS it is fast charging, when it is.
... View more
01-22-2020
12:12 PM
I bought a couple of new wireless chargers for our S10 phones. How can I tell if it is actually "fast charging"? I can see that it recognized the phone and is charging. But is there someplace to look that will tell me if it is just low energy charging or better than that?
... View more
12-26-2019
09:12 AM
1 Like
I was having a lot of trouble connecting to my LG OLED65B7A TV with my Galaxy S10. I would get connected about 1 time in 10 tries. After the Android 10 update, I get connected on the first try almost all the time. So far, I've only had the connection fail once. Also, I tried using Dex with my Windows Phone "puck" used to get windowed applications on the TV and it was very flaky. The HDMI connection would cycle through connect and disconnect and I had to hit the notification menu at just the right time to get connected. Now the hdmi connection is solid and every time I plug into the puck usb connection, I get Dex on the 65 inch screen. Very nice. And the usb keyboard and touchpad connected to the puck wireless usb works great too.
... View more
12-21-2019
07:49 PM
Never mind. I disconnected the bluetooth wireless headphones from the TV, I rebooted the phone, powered the tv off and on, made sure that the wifi on the TV was connected, and then the Smart View showed the TV with the choice for Mirror Screen and it worked. Hopefully it will continue working.
... View more
12-21-2019
07:39 PM
There are two ways I want to connect my phone to my LG OLED65B7A TV. One is with the Smart View sharing my screen to the TV. (miracast). This used to work. I had trouble with the connection and to try a bunch of times, but then it would finally connect. But now when I run Smart View, it looks for devices, finds the TV, but instead of saying "Mirror Screen", it says "Play Content" as if all the TV was was a speaker. On the other hand, I want to use the phone with my Windows Phone Puck that plugs into the TV. I was suprised before that I could get it to work at all. But after playing a bit, I could get it to connect. However, during that connection, the phone was making and breaking the HDMI connection and I had to catch it at just the right time for it to work (which wasn't easy). But now, the Puck works immediately and fine so that I can use Dex. That part is great! Now how can I mirror the screen again without hardware connection, but just through wi-fi or whatever it was using before?
... View more
11-18-2019
09:09 AM
My contacts are synced with Outlook. I see there were apparently two contacts linked in Outlook. So I think when it was showing the old number, it was getting it from a linked contact. So I have deleted the link and I think everything is ok now. MAYBE that was the whole problem. Not 100% sure.
... View more
11-18-2019
09:00 AM
When I edit a contact in the Contacts app (orange icon as I don't know if it is Android or Samsung's app) and I change the phone number, instead of still having only one phone number, I have two. The original one and then a second one (the correction). I'm pretty sure I did this successfully in the past, but now I seem to have to delete the extra one after I realize that it is still there. ... time passes ... Just now I went in again and I don't even see the duplicate to delete it.
... View more
11-06-2019
12:56 PM
Yay, I got it. I went to this web page: https://help.content.samsung.com/csweb/faq/searchFaq.do And found these instructions: Disconnect and then reconnect your USB cable while Samsung DeX for PC is running on your PC. Once your mobile device is recognized by your PC, a "Samsung DeX is connected." message will appear in the notification panel on the mobile device, and then the Samsung DeX Home screen will appear on the PC screen. If you can't see the Samsung DeX Home screen even after reconnecting the USB cable, try the following: - Reinstall the USB Driver on your PC. ▷ USB Driver installation directory on a Windows PC: C:\ > Program Files (additional characters, such as "(x86)", may follow depending on the system) > Samsung > Samsung DeX > USB Driver > SAMSUNG_USB_Driver_for_Mobile_Phones.exe ※ A USB driver for Mac is not provided separately. - The driver may not run immediately after installation. In that case, restart your PC. - If the USB cable or hub is damaged, you may not be able to connect. Try a different USB cable or hub. ※ If Samsung DeX does not work correctly on a PC running on Qualcomm's Snapdragon platform (Windows on ARM), we recommend that you connect the PC through a USB hub instead of connecting it directly using a USB cable. - Check the USB option through the notification displayed on your device. Then, select "This phone" for the "USB controlled by" option. - Check whether the "Samsung DeX" icon is on the system tray of the taskbar. If you don't see it, run the "Samsung DeX" program. If you see the "Samsung DeX" icon, reconnect the USB hub or cable. ※ PCs within a company and public PCs typically have their own security software installed, so you may be unable to connect to them via USB. If you can't connect to a PC via USB, contact the administrator of the relevant PC I ran the SAMSUNG_USB_Driver_for_Mobile_Phones.exe and re-installed the drivers. That didn't help, but I rebooted the PC and then I think it took. When I next plugged in the phone, the app auto launched and the red exclamation points were now spinning circles and then it connected. Cool. And... I just realized Dex recognizes my touch screen gestures too. Very nice.
... View more
11-06-2019
12:43 PM
Do you ALSO run "Your Phone" app on the PC? I'm wondering if there is a conflict with that and Dex as they sort of do similar stuff. I can see the phone screen and interact with the phone from within "Your Phone" through the USB. So, inquiring minds want to know... I tried to uninstall the "Your Phone", but uninstall was grayed out. I DID do a "Terminate" hoping to stop all the things it uses, but it didn't help.
... View more
11-06-2019
12:34 PM
Hmm... The phone says Dex is ready to go in a notification. It is just the PC that doesn't show it.
... View more
11-06-2019
12:22 PM
Hmm... I don't think I'm using UI 2.0 beta2. How do I clear the phone's cache partition? I've read a couple of posts and it is confusing me :-) And I hope it isn't going to lose ANY files I have, correct? Are you in the U.S. since someone it worked for other countries, but not the U.S.?
... View more
11-06-2019
12:21 PM
Read my 1st post. I WATCHED a guy using it with an S10. And the title of the video said for S10 and S10+. "Galaxy S10 and S10 PLUS - New incredible update now available"
... View more
11-06-2019
12:07 PM
I watched a YouTube video that showed using Dex with Windows 10 and I thought, "I want to do that!" So I downloaded the Windows 10 Dex app and installed it. All seemed to go well. Then it wanted me to plug it into the USB port of the computer, which I did. But the App just sits there waiting to see the phone being plugged into the computer. It has red exclamation points on the USB connectors in the diagram. But Windows tells me that the device was plugged in. And I can see it in File Manager. And transfer files between the two using File Manager. I tried rebooting phone, uninstalling and re-installing the Windows 10 app, uninstalling, deleting and re-installilng USB drivers, re-installing . Still nothing. I looked into Device Manager and I see two USB drivers associated with Samsung. "Samsung Mobile USB Composite Device" and "Samsung Mobile USB Connectivity Device V2" The phone has a notification that says "You can use Dex on your computer". At one point, a dialog on the phone popped up and I could see that "Transferring files" option was set for USB. What am I missing?
... View more
10-20-2019
09:55 AM
1 Like
I got it to work. A couple of days ago, my wife's S10 phone totally died. Took it to UbreakIFix and they fixed it for over $400 (which luckily was covered under warranty). They had to put in a new motherboard and that took with it the internal storage so I had to set up somethings again. A LOT of things got "automatically" restored thanks to the backup that was recoverable. After I got it all set up again, I tried the "findmymobile" and it worked for her phone. So I knew the problem wasn't something with the AT&T version of the phone or the phone itself. So then I took another look at my phone. I went onto the "findmymobile" web site and noticed that there were two devices registered and I wondered if that was what was goofing it up. So I removed one. It still didn't work. So I removed the other one, thinking I could just add it back in again. But there was nothing on the web site to add back in. So I went to the phone in the "find my phone" settings and didn't find a place to add in the device again. So then I deleted the account that was listed. It warned that I was going to lose a bunch of stuff associated with the account, but I did it anyway. After re-adding the account and turning the options back on, it worked. So something was somehow goofed up with the account device list, I'm guessing.
... View more
10-18-2019
12:19 PM
Clear data is disabled, but I cleared cache, rebooted, and no change. Still is "offline" according to the web page.
... View more
10-18-2019
12:13 PM
I'm replying here because I can't reply to your last statement because of something busted in the web app. I already went to the Biometrics and tried to turn everything off, reboot, and turn them on. Didn't work as was stated earlier in the thread. I see my Samsung account there, so I presume that means it uses it and I'm signed in.
... View more
10-18-2019
12:04 PM
SamsungRei, I can't reply on any page except the first page using any browser on the PC. So I'm replying here. I'm not sure if I am " signed into your Samsung account on your phone". I don't know how NOT to be signed in, I guess. The phone is set up with my account so I assume I am signed in. Is there a way to check if I am "signed in"?
... View more
10-18-2019
06:53 AM
Lovely, the questions have rolled over to a second page and when I try to reply there, I get a red banner saying something like "Sorry, unable to complete the action you requested." So I'll respond here. Yes, the Biometrics is where I found the 4 options. I turned them all off, rebooted, turned them back on, and find my mobile still doesn't work.
... View more
10-18-2019
06:29 AM
Where in settings is a place to "turn off find my mobile"? When I search for "find my mobile" in Settings, all I get are "app info" and a place that has 4 different settings for find my mobile. I see there is a "find device" app. That appears to be a google thing and when I run that, it tells me it is in my hand and shows where it is on a map. But doesn't have all the option options for locking etc. that "find my mobile" has. So it would seem that if google can find it, then samsung ought to be able to. I'm starting to wonder if the find my mobile uses something from the registered devices and it isn't registered correctly. I looked for that and I see that at least the IMEI is correct.
... View more
10-17-2019
12:27 PM
I came here hoping someone knew how to solve the problem of "find my device" not working. I don't have any problems with any other apps. Everything else is working just fine. So I'm not sure why anything would need "recovering". On top of not being able to follow instructions that don't work, I question that the solution lies down that path. Instead it sounds like the old uninstall-reinstall reboot of Windows. I was able to find instructions elsewhere on the web for clearing cache, but that is per app as far as I could find. And I don't know what app is responsible for "find my device". So it looks like contacting support is the productive choice. Thanks anyway.
... View more
10-17-2019
12:17 PM
Why would "find my device" have anything to do with cache? I don't want to "recover" android. The 3 button salute didn't get a logo. Bixby loaded up was all.
... View more
10-17-2019
12:12 PM
What GPS settings? You mean Location? Yes, that is on. And when I take pictures, they usually have the location on. Or when I go for a walk in Samsung Health, it tracks me.
... View more
10-17-2019
12:11 PM
I was trying to stay away from google. I want to know why the Samsung one doesn't work. Hence using this forum. And when I went to that link, there wasn't anything there that showed where the phone was on a map. Or anything else really. Just instructions as to how to lock it rather than find it. As far as I could find...
... View more
