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3 weeks ago
1 Like
I was having a lot of trouble connecting to my LG OLED65B7A TV with my Galaxy S10. I would get connected about 1 time in 10 tries. After the Android 10 update, I get connected on the first try almost all the time. So far, I've only had the connection fail once. Also, I tried using Dex with my Windows Phone "puck" used to get windowed applications on the TV and it was very flaky. The HDMI connection would cycle through connect and disconnect and I had to hit the notification menu at just the right time to get connected. Now the hdmi connection is solid and every time I plug into the puck usb connection, I get Dex on the 65 inch screen. Very nice. And the usb keyboard and touchpad connected to the puck wireless usb works great too.
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3 weeks ago
1 Like
I don't know what it is called when you pull down from the top and get the notifications list and other stuff, but it used to be that the Smart View was on the bottom most area. So to start Smart View, I just had to pull down and "click" it. The bottom area now only contains "media" and "devices". With Android 10 now, I have to pull down, pull down again to expand the are, then scan the icons looking for Smart View, then "click" it. Is there a way to put the Smart View back where it was? Like to the left of "media"?
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a month ago
Never mind. I disconnected the bluetooth wireless headphones from the TV, I rebooted the phone, powered the tv off and on, made sure that the wifi on the TV was connected, and then the Smart View showed the TV with the choice for Mirror Screen and it worked. Hopefully it will continue working.
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a month ago
There are two ways I want to connect my phone to my LG OLED65B7A TV. One is with the Smart View sharing my screen to the TV. (miracast). This used to work. I had trouble with the connection and to try a bunch of times, but then it would finally connect. But now when I run Smart View, it looks for devices, finds the TV, but instead of saying "Mirror Screen", it says "Play Content" as if all the TV was was a speaker. On the other hand, I want to use the phone with my Windows Phone Puck that plugs into the TV. I was suprised before that I could get it to work at all. But after playing a bit, I could get it to connect. However, during that connection, the phone was making and breaking the HDMI connection and I had to catch it at just the right time for it to work (which wasn't easy). But now, the Puck works immediately and fine so that I can use Dex. That part is great! Now how can I mirror the screen again without hardware connection, but just through wi-fi or whatever it was using before?
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11-18-2019
09:09 AM
My contacts are synced with Outlook. I see there were apparently two contacts linked in Outlook. So I think when it was showing the old number, it was getting it from a linked contact. So I have deleted the link and I think everything is ok now. MAYBE that was the whole problem. Not 100% sure.
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11-18-2019
09:00 AM
When I edit a contact in the Contacts app (orange icon as I don't know if it is Android or Samsung's app) and I change the phone number, instead of still having only one phone number, I have two. The original one and then a second one (the correction). I'm pretty sure I did this successfully in the past, but now I seem to have to delete the extra one after I realize that it is still there. ... time passes ... Just now I went in again and I don't even see the duplicate to delete it.
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11-06-2019
12:56 PM
Yay, I got it. I went to this web page: https://help.content.samsung.com/csweb/faq/searchFaq.do And found these instructions: Disconnect and then reconnect your USB cable while Samsung DeX for PC is running on your PC. Once your mobile device is recognized by your PC, a "Samsung DeX is connected." message will appear in the notification panel on the mobile device, and then the Samsung DeX Home screen will appear on the PC screen. If you can't see the Samsung DeX Home screen even after reconnecting the USB cable, try the following: - Reinstall the USB Driver on your PC. ▷ USB Driver installation directory on a Windows PC: C:\ > Program Files (additional characters, such as "(x86)", may follow depending on the system) > Samsung > Samsung DeX > USB Driver > SAMSUNG_USB_Driver_for_Mobile_Phones.exe ※ A USB driver for Mac is not provided separately. - The driver may not run immediately after installation. In that case, restart your PC. - If the USB cable or hub is damaged, you may not be able to connect. Try a different USB cable or hub. ※ If Samsung DeX does not work correctly on a PC running on Qualcomm's Snapdragon platform (Windows on ARM), we recommend that you connect the PC through a USB hub instead of connecting it directly using a USB cable. - Check the USB option through the notification displayed on your device. Then, select "This phone" for the "USB controlled by" option. - Check whether the "Samsung DeX" icon is on the system tray of the taskbar. If you don't see it, run the "Samsung DeX" program. If you see the "Samsung DeX" icon, reconnect the USB hub or cable. ※ PCs within a company and public PCs typically have their own security software installed, so you may be unable to connect to them via USB. If you can't connect to a PC via USB, contact the administrator of the relevant PC I ran the SAMSUNG_USB_Driver_for_Mobile_Phones.exe and re-installed the drivers. That didn't help, but I rebooted the PC and then I think it took. When I next plugged in the phone, the app auto launched and the red exclamation points were now spinning circles and then it connected. Cool. And... I just realized Dex recognizes my touch screen gestures too. Very nice.
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11-06-2019
12:43 PM
Do you ALSO run "Your Phone" app on the PC? I'm wondering if there is a conflict with that and Dex as they sort of do similar stuff. I can see the phone screen and interact with the phone from within "Your Phone" through the USB. So, inquiring minds want to know... I tried to uninstall the "Your Phone", but uninstall was grayed out. I DID do a "Terminate" hoping to stop all the things it uses, but it didn't help.
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11-06-2019
12:34 PM
Hmm... The phone says Dex is ready to go in a notification. It is just the PC that doesn't show it.
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11-06-2019
12:22 PM
Hmm... I don't think I'm using UI 2.0 beta2. How do I clear the phone's cache partition? I've read a couple of posts and it is confusing me :-) And I hope it isn't going to lose ANY files I have, correct? Are you in the U.S. since someone it worked for other countries, but not the U.S.?
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11-06-2019
12:21 PM
Read my 1st post. I WATCHED a guy using it with an S10. And the title of the video said for S10 and S10+. "Galaxy S10 and S10 PLUS - New incredible update now available"
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11-06-2019
12:07 PM
I watched a YouTube video that showed using Dex with Windows 10 and I thought, "I want to do that!" So I downloaded the Windows 10 Dex app and installed it. All seemed to go well. Then it wanted me to plug it into the USB port of the computer, which I did. But the App just sits there waiting to see the phone being plugged into the computer. It has red exclamation points on the USB connectors in the diagram. But Windows tells me that the device was plugged in. And I can see it in File Manager. And transfer files between the two using File Manager. I tried rebooting phone, uninstalling and re-installing the Windows 10 app, uninstalling, deleting and re-installilng USB drivers, re-installing . Still nothing. I looked into Device Manager and I see two USB drivers associated with Samsung. "Samsung Mobile USB Composite Device" and "Samsung Mobile USB Connectivity Device V2" The phone has a notification that says "You can use Dex on your computer". At one point, a dialog on the phone popped up and I could see that "Transferring files" option was set for USB. What am I missing?
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11-05-2019
12:35 PM
Which setting? I don't see anything that says, "Don't share anything" or words to that effect. I manually deleted a bunch of files from Google Photos app and found 3 or 4 that had a lot of views in Maps so I deleted those too. I HATE that it apparently took stuff by default. And I can't figure out how to be SURE they don't steal more stuff.
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11-05-2019
12:21 PM
As far as I know I am running the Messages app (not Messaging) that came with the phone. .Mov IS a video playing format. I'm pretty sure it is just Apple's and not Android's. I don't have to find a 3rd party application, as I can already play the file outside of Messages. It might only be because Microsoft Outlook is installed, I don't know. I described this fact in my first post. The other part of my question that has gone unanswered is, where does the file get downloaded to when Messages downloads it?
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11-05-2019
11:55 AM
How would I know if I'm using the stock messaging app? As I said in my post, it is the Messages app. I would assume that is "stock". I don't know how to confirm that MMS auto-retrieve is enabled. I searched through settings in app and global settings and didn't see anything. If your instructions were for that, everything there is turned on
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11-05-2019
05:16 AM
1 Like
My friend texted me an animated file (.mov) and I couldn't see it in the Messages app. It said there was something to download. When I clicked the download, it took a long time to download and then didn't show anything and I couldn't find where it might have downloaded it to. My friend then attached the same file to an email and it showed fine. I also saved the attachment (Outlook for Android) and was able to just open the file (.mov) with no trouble. Why couldn't Messages show me the file? And where does it download stuff to?
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10-28-2019
07:58 AM
I'll have to keep my eye on that, but it was quite far into the night when it went on so I would have thought it would be charged up all the way before that.
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10-28-2019
06:04 AM
I turned off all exceptions under Do Not Disturb settings. I thought it worked, but last night I got something turning it on again. There were a couple of notifications showing on a popup (which I think I also turned off), but I didn't notice what they were. I just turned off the display and went back to sleep. Any other ideas?
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10-26-2019
08:03 PM
But I want the aod on all night so that if I wake up at night I can see the time. I just don't want the lock screen lighting up.
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10-26-2019
02:32 PM
3 Likes
At night I place the S10 on the Samsung wireless charger. I use the AOD and basically use the phone like an alarm clock. When I place it on the charger, an indication that it is charging shows. But later, during the night, the whole room is lit up when the phone wakes up. Not sure why it does. Maybe it is happening when some sort of notification comes in. How can this behavior be stopped. "Do not disturb" is turned on and would have thought notifications or whatever is happening would not occur.
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10-26-2019
02:29 AM
How does one post a picture on google map? So I don't do it again?
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10-26-2019
02:06 AM
3 Likes
Yesterday, I got a notification that said 740 people had looked at one of my pictures on Google. At least that is what I think it said. The notification is gone now that I clicked on it. I wasn't aware ANYONE could see anything of mine on Google. I'm afraid I've turned on some service somewhere that is allowing this to happen. Does anyone know what might have been turned on and how to turn it off? I use OneDrive for my pictures and I know how that works and how to control it and like that service.
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10-20-2019
09:55 AM
I got it to work. A couple of days ago, my wife's S10 phone totally died. Took it to UbreakIFix and they fixed it for over $400 (which luckily was covered under warranty). They had to put in a new motherboard and that took with it the internal storage so I had to set up somethings again. A LOT of things got "automatically" restored thanks to the backup that was recoverable. After I got it all set up again, I tried the "findmymobile" and it worked for her phone. So I knew the problem wasn't something with the AT&T version of the phone or the phone itself. So then I took another look at my phone. I went onto the "findmymobile" web site and noticed that there were two devices registered and I wondered if that was what was goofing it up. So I removed one. It still didn't work. So I removed the other one, thinking I could just add it back in again. But there was nothing on the web site to add back in. So I went to the phone in the "find my phone" settings and didn't find a place to add in the device again. So then I deleted the account that was listed. It warned that I was going to lose a bunch of stuff associated with the account, but I did it anyway. After re-adding the account and turning the options back on, it worked. So something was somehow goofed up with the account device list, I'm guessing.
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10-18-2019
12:19 PM
Clear data is disabled, but I cleared cache, rebooted, and no change. Still is "offline" according to the web page.
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10-18-2019
12:13 PM
I'm replying here because I can't reply to your last statement because of something busted in the web app. I already went to the Biometrics and tried to turn everything off, reboot, and turn them on. Didn't work as was stated earlier in the thread. I see my Samsung account there, so I presume that means it uses it and I'm signed in.
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10-18-2019
12:07 PM
3 Likes
I asked a question and got a reply from someone. When I tried to reply to them, the web page on the PC browser (Edge, Firefox, Chrome all act the same) says it can't perform the requested action in a red error message. So I am putting all replies in to something on the first page. I see by looking through the forum that this has been happening for a while and yet it is still not fixed. Please fix this to make the forum usable for more than a 3 or 4 message conversation. Thanks. ... time passes ... Still doesn't work 2 months later. Come on people...
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10-18-2019
12:04 PM
SamsungRei, I can't reply on any page except the first page using any browser on the PC. So I'm replying here. I'm not sure if I am " signed into your Samsung account on your phone". I don't know how NOT to be signed in, I guess. The phone is set up with my account so I assume I am signed in. Is there a way to check if I am "signed in"?
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