Hello, @riq210 I understand how important this feature can be. This article provides more information on the Call & Text on other devices feature.  https://www.samsung.com/us/support/answer/ANS00083152/  Please note that Call & text on other devices currently does not work with Verizon and AT&T phones and may not be available on all models from other carriers.  ... View more

Good morning @userixfNmvqguZ, I certainly understand how concerning this is. I would like to have our specialty team look into this further for you. Will you please send a private message with the following information? http://bit.ly/2XERsky   Full name: Complete physical address: Contact phone number: Alternate phone number: Email address: Model Code of the phone: IMEI number of the phone:   ... View more

Good morning @JHarriett, I know how frustrating it is when the Buds will not connect. If the steps provided by @RobXbalboa did not resolve the connection issue, the Buds will need to be evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky ... View more

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products. ... View more

We appreciate your question. We can’t speculate on future updates. However, stay tuned to our page here, or Samsung.com/us, for more information about upcoming products, releases, and news. Thanks for being a loyal Samsung fan!   ... View more

Hello, @userFeCeZLhnZQ I definitely understand your concerns. Here is an article that will explain more about the charging indicators: https://www.samsung.com/us/support/answer/ANS00078081/ Regretfully, if they are not connecting to the Wearables app, then it is recommended to have them evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky ... View more

Hello @AeriesMommy Thank you for your interest in sharing your idea with Samsung. This feature is not currently available. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products. ... View more

@LizKatie I certainly understand how upsetting this is. I would like to have our specialized team look into this further for you. Will you please send a private message with the following? http://bit.ly/2XERsky   Full name: Complete physical address: Contact phone number: Alternate phone number: Email address: Model Code of the watch: Serial number or IMEI number of the watch:   ... View more

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers' discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty. ... View more

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers' discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty. ... View more

Hello @user2QJzSY91sG, I understand how frustrating this is. We have received your private message and will follow up with you there.  ... View more

Hello @Dreamwalker, I know how frustrating it can be to get accustomed to a new phone. As @Letta0307 said, the options for taking a screenshot would either be by using the power and volume down keys or through gestures. Here is an article that will you provide you with the steps. https://www.naldotech.com/samsung-galaxy-a02-screenshot/ ... View more

I understand how frustrating this is. There are several troubleshooting steps you can try.  Start by trying these steps: Remove SIM from SIM card tray and re-insert SIM. 4007 error message disappears, remove the device if the error reappears.  Go to Settings > Apps > System apps > OMADM > force stop. The 407 error message will disappear from the notification bar. Go to Settings > Apps > System apps > OMADM > Storage > clear data. The 407 error message will disappear from the notification bar. You may need to try the fix below otherwise. Go to 'Settings' > 'Software update' and hit 'UICC Unlock' It loads for a moment, then says SIM Restricted... Hit 'OK' It takes you back to the 'Settings' > 'Software update screen'. Hit 'Download and install' It loads for a moment, then says Your software is up to date... Then open that notification saying the profile didn't update. It loads for a minute, then says Profile updated... Hit 'OK' It loads again for another minute and says something similarly. Hit 'OK' FInally,  Boot into Safe Mode  and try this action again. If it works you may need to remove any recently installed apps. Then reboot to try again. Try wiping the device cache and then this action again. Try resetting the device and then this action once again. If that did not correct the issue the next step may be to have the software reflashed. I know this can be done at any authorized service center. https://www.ubreakifix.com/samsung ... View more

I understand how frustrating this is. Just to verify, have you tried resetting the watch? https://www.samsung.com/us/support/answer/ANS00084702/ If the watch is still experiencing issues after resetting it, or you are unable to reset it, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky ... View more

I understand how frustrating it is to have a game rotate into a full-screen view. I have a few games like that myself. Regretfully, there are no settings to change this behaviour as it is built into the app itself. If you are having issues with a specific app, I would recommend contacting the app developer. I apologize for any inconvenience.  ... View more