Did this work? I sent my device in for a cracked screen five weeks ago. They called yesterday telling me they could not fix it. Was not a crazy crack as the screen still worked, just bothersome. Yesterday, they told me they would exchange. Today, they called again and said, we are not repairing the tablet becuase we don't have the parts to the Tab S6 that is less than one year on the market. They also said, we will not give an exchange, if you want a tablet without a cracked screen, you will have to buy a new one.
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