wow, I don't have this frig has the big flaulty design. I really like this frig alot. Mine has been stop cooling for 2 weeks. Same problem. Top frig doesn't work. Freezer and select compartment work OK. It was identified a seal system problem. Now, I am in the process of waiting to hear from Samsung for the next step. It's been 3 days so far. I was told my ticket will be moved to higher management team. Lucky for me that I still have few more months before the warranty of the seal system expired. I hope that they can come to the decision quickly. I have been 2 days out of work to be with the tech.
... View more