Thank you for your suggestions. No, I'm not exaggerating on the sound. It's not related to the volume buttons...but rather the volume output itself. I believe I will have to take it in and have it checked out.
I have taken your advice on the fingerprint issue and it does seem to be improving - though it isn't where I would it expect it to be.
Thanks again for your assistance.
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I have had regrets from Day 1 with this new phone. At first I thought it was user issues - as with most new devices. But I've had it long enough now to know it can't just be me.
I absolutely CANNOT put this phone in my pocket or purse because it will come on. Next thing I know, everything is getting changed/removed, etc. and I constantly have to rebuild what I have set up. Yes, I have to option on that is supposed to protect it in dark places -- but that is worthless! I've added another layer of screen protection to it thinking it might help -- but no luck there either.
The volume control is nothing like it used to be on older versions. It's either on loud or off. No in-between. I'm constantly missing calls and texts (not to mention security notifications from my home) because I can't have the thing blaring out in the office. So the option - even though the bars show to be set midway -- but it is silent.
The fingerprint option has never worked from Day 1. Sure, it scanned and accepted my print easily enough. But has never worked since then.
This phone is a joke -- and a definite waste of hard-earned money. SO disappointed, Samsung. I've been a customer for 10 years now, but this one comes way short of expectation.
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