Yes!!! I traded in my S9 plus for S10 and the sound quality is horrible! My husband got the S10e and his is the same as well. We got a two fer deal with With Sprint where you get one phone free if you add a line so exchanging it will be a hassle because neither of us want to put up with the horrible sound quality. I love every other thing about this phone but the sound quality is so horrible that everyone I talk to is complaining about it.
Why did they do this?? Samsung why??? This is a cell phone, we have to be able to talk on it. It doesn't matter if it is on speaker on off speaker it is just crappy. The S9plus was crystal clear, full bodied sound and you felt like the person you were talking to was in the next room, the S10 and S10 e sounds like the person is in another country in a tin box!! This is so aggravating. Why put together such an amazing phone only to let it roll out with such horrible sound quality.
... View more