My refrigerator was purchased about 4 years ago and started having problems around 2 years after purchased. Model# RF28HDEDBSR/AA There were/are four issues; 1. My ice maker freeze up and do not make ice. It actually started about 2ish years but I didn't get it serviced due to cost. 2. There was water and ice underneath the trays. So much water was there, it over flowed to my wooden floor. 3. Problems with motor fan which stopped suddenly and the refrigerator stop working. I had to throw away some of the food because the service took 3 days. I noticed the entire back panel was all frozen and was able to see ice. I had the fan and back panel replacement service done which cost around $250. 4. About 2 weeks ago, my freezer stop working. It was set to 0 degrees, so I tried raising the freezer temperature to -7 degrees and it started working. When I decreased the temperature to 0 degrees, it again didn't work. I raising the again to -7 degrees and started working. I lower the temperature to 0 degrees the next day and it worked. I had to throw out some of the meat, seafood, and ice creams because it was thawed and melted. These issues started after only 1 year warranty. I thought maybe this was just my problems (just bad luck), but later found out most, if not all had problems with ice maker and ice and water forming inside and under the drawers. This is very, very frustrating, wasting money on food replacement, cost of panel replacement, having to buy ice bags (before thru today). Samsung should repair or replace these issues because most of the problems were happening everywhere, which indicates that it is a designed flaws and/or manufacturing flaws. I know of some of Class Action for different model but same issues with my model. I have inquire about the issues several time but Samsung Customer Service simply say 'NO. the warranty expired'. I don't know if I should start another class action for RF.... models.
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