I have been a loyal Samsung customer. I continue to buy your products (TVs, Phones, Watches, etc.), and for the most part they are great products. But you continue to disappoint with the heart rate sensors in your watches. Time after time, complaint after complaint, you do nothing to make it better. I can't go through a single workout without either the heart rate sensor stop detecting or showing my heart beat as if I am going into cardiac arrest. I don't have very hairy arms and I have tried tight and lose fittings to see if it makes a difference. It doesn't. I love a lot about the Galaxy Watch. But the ability to track a consistent workout is completely useless with this thing. I don't write many opinions, but this is brutal enough for me to write about. And no, I am not resetting my device and trying again. I have done that. That shouldn't be the solution. Fix it please. And please don't say it may be because of sweat. That is what happens when you work out. If it can't accommodate because of it, then remove the feature all together and I won't have any expectations for fitness tracking.
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