My phone just started doing the EXACT same thing this morning. Unfortunately, I didn't find this blog until AFTER I did a hard reset on my phone and lost everything only to see that the problem wasn't fixed. Samsung needs to get it together. These phones are NOT cheap and we expect a better product. Unfortunately my phone is out of warranty because the back is cracked. I don't want to have to pay a $225 deductible to get a replacement phone when this is a obviously an ongoing problem. Can we please have a fix?!?!? I'd like to use my fingerprint scanner again!
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