12-17-201907:07 AM - last edited on 12-17-201909:22 AM by SamsungAdam
I am sincerely regretting switching to samsung from Apple. They seemed innovative but they are arrogant and the worst customer support i have ever seen. Their first answer is always its someone elses fault. This is clearly a samsung software bug as it works in every other messaging app on their same phone! Any other messaging app works, google messages, pulse, whatever it works. But I have the stupid galaxy watch that only lets you use their stupid messaging app so i am forced to use this garbage. Either fix this bug or allow 3rd party messaging on your watch! These messages are condescending , wrong, and not helpful:
@Samsung_EDB1gzQ wrote: Hi @islandlahi, this is based on the senders devie/carrier. Unfortunately there is nothing you can do about it. Is the sender using an iPhone? I've seen messages like that but only when communicating to iPhone users. I know this doesn't resolve your issue but I hope it helps clear the air.
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