HI! Just curious, what is your issue with the s10+? I too am having issues with mine which started right after the 14 days. Sent it into samsung, can not track it, phoneless, and wondering if I just threw away 1000.00 dollars. I was sure they would replace it being since its practically brand new, but after reading this I guess that will not be the case. Never again will I preorder a phone, especially if samsung does not stand behind their products.
it's still same issue. You can't track it after you receive an email " For real time repair status, please click the Repair Self Tracking button on the right."
I have very bad experiance with their customer service. Galaxy s10+ is faulty within first 20 days (after 14 days their return policy expire)
I have been buying samsung galaxy since generation 3 , but I have to think going forward after latest experiance. After you spend $1000 to buy new phone, I have to spend 6 hours on customer service regarding my phone. Instead of replacing it with new phone they insist to repair the phone
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