Mine just did the same thing. Samsung called and asked if anybody was injured or the house damaged. As soon as I said no they informed me that the washer was no longer under warranty and advised me to call a repairman. They offered no help, no suggestions, nothing. I will never buy another samsung product. In fact I'm going to go to the store I bought it from and mess some of them up so it hurts their profit they same way this hurt my wallet.
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