Mine is exactly the same... The phone was days old .... Silence speaks volumes and Samsung not acknowledging tells us that we are going to be hit with large repair bills on this one ... For a phone of this price is disgusting.
... View more
Exactly the same here .... 2 cracks across the camera lens .... In a Samsung case ... Never dropped ... I'm not understanding why Samsung are refusing to acknowledge this probl..em .... Also not sure what good if any these Samsung community sites actually do because they are certainly not listening to all these complaints ... Really bad and after being with Samsung for the last 9 years I will certainly be moving across if it's not sorted.
... View more
I took my ultra out my pocket to see a hairline crack right across the lense at the back. I have the phone in a case and have never dropped it ... the phone is 6 days old and I am gutted. Has anyone managed to locate a repair ? Terrible on such an expensive phone
... View more
