09-23-202009:41 PM - last edited on 09-26-202007:07 PM by SamsungAl
Q9FNA experiencing the same issue. All of a sudden, an entire horizontal row of dead pixels just appeared 4" from the bottom of the screen. And 4 dead pixels going vertically 6" from right hand side. A $3000 TV that needs its display replaced less then a year after warranty? UNACCEPTABLE.
Can't try picture or box rests because half the settings functions are unavailable. Can't schedule a service call through the settings menu, because an error occurred.
What is going on? Did a recent software update brick the TV? S/N: <HIDDEN> Software: t-ktm2akuc-1300.4, BT-S
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