I have a RF22KREDBSG/AA <EDIT>. Our ice maker froze over last May of 2018 after owning the unit for a little over a year , we called Samsung and they advised out of warranty but they would go ahead and send repair company to fix under warranty. MetroTech (Greenville, SC) came out and replaced the entire ice maker at no cost to me. Now a year later (May 2019) the ice maker doing the exact same thing freezing over. Called Samsung and was told they did 1 time free fix and nothing they would do now. I explained to the rep that it is doing the exact same thing and I explained that there is a 2017 Tech bulletin that describes my issue. They basically said sorry you have to pay. I explained that I just remodeled last year and all my appliances are Samsung. They did not care!!! I called MetroTech to get a price and they advised $300 but they also told me that Samsung just issued a repair kit 2 months ago that is suppose to fix. I have not scheduled yet. If I was having any other issue I would understand being out of warranty but this is a well known issue by Samsung and all I can do is hope they might do the right thing.
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