Asteroid
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- 37 Likes
- 0 Solutions
- 7 Posts
- 31 Comments
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11-29-2021
09:26 AM
Hello @CubZeke ,
Thank you for participating in One UI 4 Beta Program. We appreciate your contribution to the community. Hope to see you again in next One UI Beta Program.
Regards One UI Beta Team
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11-29-2021
09:18 AM
Hello @userGc240anGiz ,
All Unlocked devices should be able to receive One UI 4 update at this time. Update was opened for carriers in two separate rounds based on CSC which may have caused some of users to receive an update before others.
Please call us at 1-800-726-7864 if you are still unable to update to One UI 4.
Regards One UI Beta Team
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11-12-2021
05:06 PM
Why is everyone talking about beta 4 still when I'm on beta 5 for the past week and half. You all confusing people
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11-12-2021
02:20 PM
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
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11-12-2021
02:16 PM
Hello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
Regards, One UI Beta Team
... View more
11-07-2021
02:01 PM
Absolutely agree with all points. Framerate drop while scrolling ruins the fluidity of the phone. It honestly made me consider downgrading back to android 11 or even getting a pixel 6, but I also realize that would be a bit impulsive. I desperately hope that Samsung developers are painfully aware of this issue and take it seriously.
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11-01-2021
11:50 AM
1 Like
Hello @Vamsee ,
Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards, One UI Beta Team
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11-01-2021
11:19 AM
Hello @Andrew_F ,
Thank you for your feedback. We will pass on your feedback to our usability team for review.
Regards, One UI Beta Team
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10-28-2021
07:19 AM
Hello @cyntax007 ,
Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue with sample images attached from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards, One UI Beta Team
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10-28-2021
01:50 AM
Finally! Thank you, OP! I wouldn't have realize that Offerup Support finally fixed this issue.
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10-25-2021
01:06 PM
I submitted an error report just now. Re the issue, the phone is unusable as the message about the sim seems to javelin all focus. Unable to dismiss it nor access any app. So replaced the sim with the original
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10-25-2021
10:44 AM
Hello @Keslyn450 ,
As issue involves a 3rd party app, fix needs to be performed from the application side. It would be best if you let app developers know of this issue through their support channels.
Regards, One UI Beta Team
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10-25-2021
08:22 AM
Hello @CubZeke ,
Thank you very much for your suggestion. Your suggestion has been communicated to the developer and the development project manager is reviewing the content. After reviewing your suggestions, we will apply them to the official version if your proposal matches our concept. We appreciate your contribution to the beta program.
Regards, One UI Beta Team
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10-25-2021
07:52 AM
Hello @dortyboy ,
Thank you for your Feedback. We appreciate your contribution to the Beta community.
Regards, One UI Beta Team
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10-25-2021
07:23 AM
Hello @userxEJQFoKStI ,
Thank you very much for your suggestion. Your suggestion has been communicated to the developer and the development project manager is reviewing the content. After reviewing your suggestions, we will apply them to the official version if your proposal matches our concept. We appreciate your contribution to the beta program.
Regards, One UI Beta Team
... View more
10-24-2021
06:59 AM
1 Like
Good to hear I'm not alone. 😊 A few weeks ago I suggested adding some sort of "low battery alarm". A member suggested I use Bixby Routines. I've been playing with it ever since. Bixby Routine when charge level drops below 38%. Bixby announces: "I thought I told you to charge the battery. You must really be a special kind of stupid". My wife hearing this is like: 😮 Thanks for the pleasant reply!
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10-23-2021
02:01 AM
Yes!!! What I wouldn't give for different fingerprint animations.
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10-20-2021
09:45 PM
I'm so sick and tired of seeing these Tik Tok posts. If it's happening to you during the beta, more than likely it is a known issue.
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10-16-2021
07:50 AM
Do a factory reset, it seemed to do the trick for me. Similar issues ...
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10-12-2021
11:17 AM
Hello @CubZeke ,
Thank you very much for your suggestion. Your suggestion has been communicated to the developer and the development project manager is reviewing the content. After reviewing your suggestions, we will apply them to the official version if your proposal matches our concept. We appreciate your contribution to the beta program.
Regards, One UI Beta Team
... View more
10-11-2021
09:00 AM
Hello @MindCrack007 ,
Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards, One UI Beta Team
... View more
10-07-2021
11:40 AM
2 Likes
Hello @CubZeke ,
If you are using device for normal operations like text, browse and video it is most likely beta software. Unless you are using a high memory game or have a lot of apps running in background or using an professional design software on the device it will very unlikely to use RAM plus.
Regards
One UI Beta Team.
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10-06-2021
11:08 PM
What seems to be the issue with Tiktok? It seems to be working fine with me unless I'm overlooking something.
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09-27-2021
03:40 PM
11 Likes
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
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09-22-2021
08:04 AM
Hello @tonmeister1974 ,
Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards, One UI Beta Team
... View more
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