Why do they continually give the same answer time and time again even though everyone says it does not work. I have an S10 and the gear rose gold watch and mine never counts floors either. I have 20 steps up to my front door I go up and down 20 times a day and it never counts a single floor or step climbed. It seems to be fairly accurate with step count but never with stairs climbed. Is there an actual solution to this problem and not the same canned reply that does not work?? I am also using S Health and have Samsung Gear rose gold watch and Samsung S9+ phone
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