Samsung

Just FYI, a Sprint repair facility diagnosed a hardware failure in my S10+,  but Samsung insisted that I bring it to Ubreakifix,  who insisted that the phone just needed to be reflashed.   It was a hardware failure that required a board replacement.   Ubreakifix was useless in my case and caused me to waste more time. ... View more

PBA replacement for S10+ preorder here as well.  My issue was data dropping all the time. Often it was LTE dropping, but 3G and roaming always meant no data.   Often I'd have 4 or 5 bars of LTE, but no data coming across.   I'd have to reboot the phone often to get data back. They also said I had a speaker failure. I hadn't known about that one  Hopefully it will be back by Friday.   I've been with Samsung since 2011. This may be my last one... ... View more

My preorder S10+ has been giving me data issues from day one.  In my case,  it would show 4 or 5 bars LTE, but still have no data.  I accepted all updates.  Very often,  it would drop data, though again, falsely showing that it had data, and the only recovering when I would put it in airplane mode and back to normal or rebooting the phone.   It would happen in places where data should bre no issue,  like in San Francisco and Seattle.  3G  or roaming always  means no data.  I went through sprint and then Samsung support , did a factory reset, then spending half my day off getting it reflashed at Ubreakifix.   Finally, I was told to send it to Plano Texas for repair.  2-3 week turnaround...  I'm back on my S8 and it is displaying none of the problems the S10+ had.  Not happy at all... ... View more

Take your phone to a Sprint Service and Repair center. Have them run a diagnostic scan     Mine failed the TX Power Test, indicating a bad modem.  If you purchased from Sprint, they should give you a replacement  I bought mine directly from Samsung,  so I now have to bring it to a Samsung repair center. ... View more