I have factory reset both my phone and the watch s4. When I use the heart rate or to the stress sensor it now tells me that it couldn't read the information. Also the other day I had 25000 35000 and 34000 steps it was like I started the workout program and I hadn't walke but 1200 steps according to my phone. What steps can I take that I have not already done. I held lower button on watch for a few seconds till it rebooted. I turn watch off every day and back on. I deleted and reinstalled galaxy wathc softwaree on phone. THis watch is practically useless . except for the time and email. I need to have this fixed.
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