What the heck? Don't you people know how to communicate a "MAJOR" change like this?
So I spent 2 hours at Verizon trying to resolve not being able to turn my alarm off by tapping the Dismiss Button, or when the phone is locked tapping the anwer icon to answer a call, plus I spent almost an hour on the phone with Samsung Technical Support about this problem, who had me do a factory reset (loosing important notes that we thought were backed up) which didn't resolve the problem. Samsung Tech support sent me to a tech center that forced the upgrade through again which didn't resolve the problem.
So no one knew that some engineer re-wrote the software that required you to "SLIDE" the DISMISS button, or SLIDE the ANSWER icon to the right? Don't you people brief your technicians, customers, or us Users about a major change. This is UNSAT and a major inconvience that I have had to put up with trying to get my phone to work right.
Verizon had decided to send me a new phone because of this issue all which could had been avoided had one of you people at Samsung had just let people know about this.
Please "FIRE, or Terminate" the engineer that made this change and the supervisors that approved it and PLEASE undo this stupid update.
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