No use replacing the ice maker. We had that done and it just goes bad again. There should be a law suit against Samsung refridgerator. There is one on their defective ranges. Apparently Samsung should stay out of the applicance industry. I'm never going to buy Samsung again!
No luck here - I have had no success with numerous calls to Samsung and even replacing the entire ice maker. I spoke to an appliance repair shop, and even they were stumped by all the steps I have taken and were at least kind enough not to come out and charge me a fee to come up empty. I am, begrudgingly, at the point where I am likely to buy a new regridgerator....I can guarantee you one thing, it wont be a Samsung.
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Mine is doing the same thing. The ice maker continues to freeze over. We are out of warranty and gone for a year. Now the fridge part is not cooling correctly. It was sold based on largest ice maker. They didn't bother saying it was also the slowest. I will never purchase a Samsung anything ever again! It's the Florida lemon law, you need to replace my refrigerator.
When we purchased the refrigerator we also purchased an extended warranty. We haven't had to pay for any service yet. As for the issue we are having, the technicians have told us there is nothing to repair just continue every 6 months to empty the appliance, turn power off to it for 24 hours to unfreeze the water supply line, turn the power back on and put all the food back once temperatures are restored. We then wait 24 hours for ice. Reminds me of old days before frost free when we had to defrost the refrigerator.
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