I’ve been having this issue as well. Pairing another audio device does not solve this problem. I had to remove the back cover and unplug the Wi-Fi/Bluetooth receiver. This solved my issue 100% only problem is that I have to use an ethernet cord to get internet service. Instead of having a long ethernet connection opted to get an amazon fire stick instead. Just plug it into the tv HDMI port and you can watch Hulu/Netflix/YouTube etc. Through the fire stick. Also, if your controller is Bluetooth it will no longer work either you will have to get another controller that isn’t Bluetooth or just use a small handheld keyboard which is what I use.
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