Purchased one of these Refridgerators in 2014. One of the digital lights on the front went out within a year. No samsung tech in our area so they came and swapped the unit. WOW right?! Not so much. The ice maker has never worked consistantly right. Always wet ice, ice maker freezes up. Spoke to others with this model or similar. Everyones having the same issues, shared the bulletins, performed all the suggestion to no avail or if so, only for a couple weeks at best, unfortunately we have no techs in our area either so we cannot get anyone out to look at it. Even the food is freezing in the back bottom shelf. We changed the ice maker ourselves. It worked for a couple weeks and now back to the same. 4 years in on this one and we are at wits end. Purchased a GE during the 4th of July savings event as GE have fantastic customer service AND repairmen in our area! We had a gas range that had a slight issue after 4 years of use, they replaced it with a brand new one for less than a 1/4 of the cost ($4000 stove for $1000) in one 15 minute phone call! We were hoping samsung would do the same but we are sick of waiting and cannot wait for the lawsuit to finalize. This has been ridiculous for an over $3000 Fridge. Time to cut our losses and run... Stay the heck away from Samsung from now on unfortunately.
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