This is not a solution. Samsung needs to take responsibility for releasing a bugged update that bricked user's phones. I didn't pay $1000 for a device to have an issue caused by the source company only to be told that the only solution is to factory reset my device. Ridiculous. ... View more

Samsung's silence on this issue is absolutely ridiculous. I own many Samsung products and have been vocal supporter of theirs for years, but after this, no more. ... View more

What is the latest official update from Samsung? It is unacceptable to be locked out of my phone for several days and the only "solution" is to factory reset my phone. Samsung needs to take responsibility for a bugged update. ... View more

My S10+ is still locked from the bugged system update Verizon and other carriers provided last week. What is Samsung doing to fix this issue? A factory reset is NOT an acceptable solution ... View more

I have an S10+ through Verizon and last night updated my phone with the newest update. This morning i awoke to my phone having completed the update, but now it asks for a password for me to unlock the phone. I NEVER set up a password to unlock the phone. I do not want to factory reset my phone. What is Samsung doing to resolve this issue? Upon searching the Internet, others are having this problem as well. ... View more