Yep. Just ran in to this problem. My 40mm active watch is 2 months old. This morning the back came off. It has only been exposed to perspiration. I called the warranty service folks and was told that it could be water damage and that I would have to pay. They wanted a $107.00 hold on my credit card in the event that their technician determined that I had damaged it, which is outside of warranty.
I scoffed. I asked them to send me a list of their criteria to determine damage. I pointed out that the watch cost 190.00, why would I spend 107.00 to repair it?
Based upon what I have read, it turns out this watch has a design flaw and Samsung doesn't "back it". <<Pun.
Also, what's with the "water damage" thing with a watch that is supposed to be used in the water?
Until Samsung fixes this problem, there will not be another one of their watches on my wrist. I'll just krazy glue it and hope for the best.
Two months of use, and it breaks. Buyer beware.
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