I got this soundbar system yesterday afternoon. The remote it came with is not working. I put new batteries etc. it will not connect with the soundbar- and because you need the remote to connect the subwoofer to the soundbar, I cannot have bass now. I have the soundbar connected to my 58" class 7 4k by HDMI arc- it's the only way I was able to tell the soundbar works. what do I do about the remote?
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