This model is a LEMON! After a couple of years we began to have problems with the ice maker. Hundreds of dollars in labor and after replacing the ice maker, it still freezes over and leaks. Now the fan/compressor doesn't work and the top compartment is too warm. I've contacted a different independent repair person (who is also a Samsung certified technician) and he says he's seen this problem many times. He can fix it, but is will break again. Samsung doesn't have a real "repair kit" to solve this problem and that there is a design flaw. I spent a LOT of money on this fridge because I liked the three compartment design and the Soda Stream feature. Now I am going to buying a different brand (technician recommended Fridgidaire or Whirlpool) because I've had it. I'm not even going to go down the rabbit hole of dealing with customer service, because unless they want to replace my fridge with a new WORKING one, I'm not to waste more time and money dealing with this. Samsung should stick to making telephones and TVs.
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