Has anyone had any luck with any repair they have done for this problem? I can't tell you how disappointed I am with not only Samsung but the service providers they recommend. I have replaced the suspension rods as recommended by Samsung. Made no difference. Replaced the control board at the recommendation of the service provider. Made no difference. I'm hundreds of dollars into repairs and this washer is useless. I can't in good conscience sell this washer even. Samsung has yet to provide a solution from what I have been able to find. The only fix/hack that I have seen online is to line the space between the tub and the exterior of the washer with folded up foam pieces!!!! This seems incredibly unsafe and a great place for mold to grow. Come on Samsung!!! I can't sit on another chat with you and go through the same trouble shooting process again and again for you to say they will contact a service provide. There are very few service providers that will even touch these things because they are junk.
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